My PC shuts down suddenly when I play games with heavy graphics (CS2, Delta Force, sometimes DotA2). It just shuts down, while my peripherals' light (mouse, keyboard) still on. However, to turn my PC back on, I need to unplug my PC's power cable, hold the PC's power button for a couple of seconds until the peripherals' light turns off (to discharge the PC), after that I can replug the power cable and turn it on.
I have stress tested my RAM and CPU (so both unlikely to be the cause?).
After replacing my boot SSD the problem was gone for several weeks.
Home's Grounding and using UPS didn't solve it.
Windows Event Viewer says:
Error: The previous system shutdown at 4:03:46 PM on 4/22/2025 was unexpected.
Critical: The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.
Any suggestion on what I should do? I want to make sure which component is causing the problem before using the warranty.
PC Specs:
CPU: AMD Ryzen 7 5700X
GPU: ASUS TUF NVIDIA GeForce RTX 3070 Ti
RAM: 2 x 16GB Corsair Vengeance DDR4 3600MHz 16-20-20-38
MoBo: ASRock B450M Steel Legend
PSU: Seasonic Focus Gold GX-750 750Watt 80 Plus Gold
Cooler: THERMALRIGHT Phantom Spirit 120 SE
Case: Cube Gaming AXEL (SAMA IM01)
HWinfo Logfile:
https://docs.google.com/spreadsheets/d/1KfTG_q0ciAGwuKyBCLUbeJ4BxH8_EkymvufU9DlkHWE/edit?usp=sharing
Minidump:
https://drive.google.com/file/d/15-eWyvRPgp-8ZRFQBdYCnHxywSRiUkwh/view?usp=drive_link
I have stress tested my RAM and CPU (so both unlikely to be the cause?).
After replacing my boot SSD the problem was gone for several weeks.
Home's Grounding and using UPS didn't solve it.
Windows Event Viewer says:
Error: The previous system shutdown at 4:03:46 PM on 4/22/2025 was unexpected.
Critical: The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.
Any suggestion on what I should do? I want to make sure which component is causing the problem before using the warranty.
PC Specs:
CPU: AMD Ryzen 7 5700X
GPU: ASUS TUF NVIDIA GeForce RTX 3070 Ti
RAM: 2 x 16GB Corsair Vengeance DDR4 3600MHz 16-20-20-38
MoBo: ASRock B450M Steel Legend
PSU: Seasonic Focus Gold GX-750 750Watt 80 Plus Gold
Cooler: THERMALRIGHT Phantom Spirit 120 SE
Case: Cube Gaming AXEL (SAMA IM01)
HWinfo Logfile:
https://docs.google.com/spreadsheets/d/1KfTG_q0ciAGwuKyBCLUbeJ4BxH8_EkymvufU9DlkHWE/edit?usp=sharing
Minidump:
https://drive.google.com/file/d/15-eWyvRPgp-8ZRFQBdYCnHxywSRiUkwh/view?usp=drive_link