My PC has been turning off after a few hours of use and will not get to windows in a stable state for a few hours after it has turned off.
I know that it is not caused by overheating as it will still suddenly turn off even if none of the side panels are on.
I logged the turn on and off times for one day
8:30 turn on
11:40 sudden turn off
12:30 turn on
3:00 sudden turn off
7:30: turn on
11:00 normal shutdown
I built the computer 3-4 years ago.
Spec:
Asata Su360 240GB
AMD Rx480 Sapphire Nitro
AMD ryzen 2600
ASUS prime B450M-A
2x kingston value ram 8192MB 2666MHZ
Windows 10
I took it to a computer repair shop and they told me that the issue was a faulty SSD so i got a brand new crucial MX500 and replaced it myself, this did not fix the problem.
I have done windows Memory test on RAM twice and both showed no errors
swapped ssd to new crucial MX500, sata port 6: failed to get to windows desktop
added SU360 ssd to sata port 1: failed to get to windows desktop
unplugged MX500 and attempt to boot from SU360 : failed to get to windows desktop
unplugged psu from wall waited 10 sec, plugged back in and attempted to boot: got to windows desktop fine
prime 95 torture test: ran for 3 hours with no problems
swapped SU360 for MX500 and attempted to boot: failed to get to windows desktop, windows install looked broken.
attempted to reinstall windows on MX500: sudden shut off during reinstall
swapped back to SU360 and attempt to boot: got to windows desktop fine
Now I can get to windows desktop every time but after 5 minutes the computer will suddenly shut off
I am unable to check event viewer as the PC shuts off before i can read anything
I have never had an issue with getting to bios but sometimes SSD will not appear in bios.
I assume that the issue is with the psu or motherboard and would be grateful for any advice.
I know that it is not caused by overheating as it will still suddenly turn off even if none of the side panels are on.
I logged the turn on and off times for one day
8:30 turn on
11:40 sudden turn off
12:30 turn on
3:00 sudden turn off
7:30: turn on
11:00 normal shutdown
I built the computer 3-4 years ago.
Spec:
Asata Su360 240GB
AMD Rx480 Sapphire Nitro
AMD ryzen 2600
ASUS prime B450M-A
2x kingston value ram 8192MB 2666MHZ
Windows 10
I took it to a computer repair shop and they told me that the issue was a faulty SSD so i got a brand new crucial MX500 and replaced it myself, this did not fix the problem.
I have done windows Memory test on RAM twice and both showed no errors
swapped ssd to new crucial MX500, sata port 6: failed to get to windows desktop
added SU360 ssd to sata port 1: failed to get to windows desktop
unplugged MX500 and attempt to boot from SU360 : failed to get to windows desktop
unplugged psu from wall waited 10 sec, plugged back in and attempted to boot: got to windows desktop fine
prime 95 torture test: ran for 3 hours with no problems
swapped SU360 for MX500 and attempted to boot: failed to get to windows desktop, windows install looked broken.
attempted to reinstall windows on MX500: sudden shut off during reinstall
swapped back to SU360 and attempt to boot: got to windows desktop fine
Now I can get to windows desktop every time but after 5 minutes the computer will suddenly shut off
I am unable to check event viewer as the PC shuts off before i can read anything
I have never had an issue with getting to bios but sometimes SSD will not appear in bios.
I assume that the issue is with the psu or motherboard and would be grateful for any advice.