Question Sudden shutdown ?

[ash_blake_1]

Hello, my first post here. So yesterday I noticed one of my CPU RGB fan lights flickering, but then it automatically fixed itself 5 minutes later . It's not controlled by any RGB software, rather you can change the color using a button in the tower that changes the color of both the tower fan and CPU fans. I didn't pay much attention to it,

Today while I was opening Zenless Zone Zero game, the PC suddenly restarted with an event ID 41 followed by ID 18 (WHEA-logger). This is what ID 18 says:

A fatal hardware error has occurred.
Reported by component: Processor Core
Error Source: Machine Check Exception
Error Type: Cache Hierarchy Error
Processor APIC ID: 8

The details view of this entry contains further information.

I noticed another error with it that says Eventlog 1101 "Audit events have been dropped by the transport. 0"

Then I decided to create an account here and while doing that, PC had a BSOD while showing an error checking. Then it started, and I got this:

BugCheck 1001

The computer has rebooted from a bugcheck. The bugcheck was: 0x00000139 (0x0000000000000003, 0xffffbb0c8bf0f790, 0xffffbb0c8bf0f6e8, 0x0000000000000000). A dump was saved in: C:\Windows\Minidump\082224-6906-01.dmp. Report Id: f8c6cee0-8863-4fc2-8b14-d3e040d1d3f4.

Here is the LINK to that dump file, uploaded on Drive to send here.

My system is:

MBD: MSI X570S Carbon Max WiFi
CPU: Ryzen 9 5900X
GPU: RX 6700 XT
RAM: Corsair Vengeance RGB Pro SL 2 x 8GB
CPU Fan: Corsair H150 RGB

What can I do now?

 

[Roland Of Gilead]

Hey there,

ID 41 means the system lost power and had to restart.

What PSU is in the system?

 

[ash_blake_1]

Hey there,

ID 41 means the system lost power and had to restart.

What PSU is in the system?

I actually don't remember which PSU is it lol. I do remember that it's 850w. This PSU caused me some issue around 2022 so I claimed warranty on it and they changed it. I can't find the box so they probably didn't give it to me. There should be a receipt somewhere. I'll let you know if I find it. Is there any other way of checking it from PC w/o taking it out?

 

[Phillip Corcoran]

Depending on the orientation of your PSU inside the case, you might be able to see the make and model sticker without removing it.

 

[ash_blake_1]

Depending on the orientation of your PSU inside the case, you might be able to see the make and model sticker without removing it.

The area is fully covered since it's at the bottom of the tower in an enclosed space. Sorry, it's impossible to see I attached a dump file, does it reveal anything about the nature of this issue?

 

[Phillip Corcoran]

The area is fully covered since it's at the bottom of the tower in an enclosed space. Sorry, it's impossible to see I attached a dump file, does it reveal anything about the nature of this issue?

Reading/Analysing dump files is not my area of expertise, sorry.

 

[ash_blake_1]

Reading/Analysing dump files is not my area of expertise, sorry.

It's fine, dw. I understand. Do you know someone here who might be able to help me out with that? Maybe an expert who knows these?

 

[Phillip Corcoran]

There are several helpers here who can decipher dump files. Hopefully they will reply on this thread.

 

[ash_blake_1]

Hey there,

ID 41 means the system lost power and had to restart.

What PSU is in the system?

Okay I found the box, Corsair RM850

 

[ash_blake_1]

There are several helpers here who can decipher dump files. Hopefully they will reply on this thread.

If you don't mind, can you mention one of them here? I think this post might've missed their attention and I'm new so dunno much about how things go around here. Sorry about this

 

[Phillip Corcoran]

1) ubuysa​

2) Colif​

 

[ash_blake_1]

1) ubuysa​

2) Colif​

It's been 6 days and none of them responded. Kinda disappointing. But thank you so much for taking your time to help me