Hey guys.
I'm dealing with a fairly new PC here (about 4 weeks old) which started getting BSODs suddenly yesterday.
I was reported that at first it started happening when Outlook was being opened, but now it happens every time the user logs on (PC is part of a domain).
When the same user logs into Safe Mode, it loads OK, but I have managed to get a BSOD on Safe Mode as well when running sfc /scannow and once also when I was trying to move a dump file to my memory stick. Another account (admin) has the same problem - when trying to log in on normal Windows, it crashes seconds after entering the password.
The motherboard it has is PRIME A320M-K (there's a BIOS update but can't install it - maybe cause I'm in Safe Mode) with Ryzen 5 2400G, 4GB RAM and 240GB SSD Win 10 Pro.
I have added a few dump files hoping that someone smart can have a look and let me know if there's anything obvious I can do:
Link to dump files
Thank you very much!
I'm dealing with a fairly new PC here (about 4 weeks old) which started getting BSODs suddenly yesterday.
I was reported that at first it started happening when Outlook was being opened, but now it happens every time the user logs on (PC is part of a domain).
When the same user logs into Safe Mode, it loads OK, but I have managed to get a BSOD on Safe Mode as well when running sfc /scannow and once also when I was trying to move a dump file to my memory stick. Another account (admin) has the same problem - when trying to log in on normal Windows, it crashes seconds after entering the password.
The motherboard it has is PRIME A320M-K (there's a BIOS update but can't install it - maybe cause I'm in Safe Mode) with Ryzen 5 2400G, 4GB RAM and 240GB SSD Win 10 Pro.
I have added a few dump files hoping that someone smart can have a look and let me know if there's anything obvious I can do:
Link to dump files
Thank you very much!