Question Suddenly can't run online games above 5fps but offline is still fine

Nov 10, 2024
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My PC was fine about a month or two ago and could consistently run games like League, Warframe, and HSR above 120 fps (but I typically cap there for personal preference) on medium-high or high settings. Turned her on one day and couldn't get above 5 fps in any of them so they're sorta unplayable right now. Offline games like Dishonored (okay fine it's my only offline game but I'm not gonna download another one just to check) run perfectly fine so I initially thought it was an internet or driver issue but I'm literally two inches from the gateway and have tested speed there and we're above plan. Drivers are all up to date, even clean installed my nvidia driver just in case but the problem remains. Dusted PC several times and checked that all wires were in place. CPU and GPU temps and usage all appear fine, CPU frequency and core voltage are normal. BIOS settings seem fine from what I can tell although admittedly that's not my strongsuit. Checked for malware. Plenty of space available on C drive. VSync doesn't affect the issue and neither does windowed mode/fullscreen. Even opted into a stupid Windows update just in case a previous version messed up. I know my computer is a few years old but I don't see why she'd be fine one day and then suddenly not with no real explanation, and I don't really know what else to try at this point to fix it.


NVIDIA GeForce GTX 1060 3GB
Intel i5-8400 CPU
8 GB 2666 MT/s RAM
TUF B360M-PLUS GAMING S
930 GB HDD

(Yes she was a pre-built. It was a gift when I was a teenager, be nice.)
 
Solution
I think I have it fixed (for now). Reinstalled the most recent version of Windows, and when it loaded I got an error (didn't get a screenshot but found one online that was very similar) for an nvcontainer.exe memory error. This hadn't happened before but someone suggested uninstalling NVIDIA GeForce Experience, installing the beta version, and reinstalling the latest driver from the beta app. So far things are running smoothly again. Thank y'all for your help!

Rokinamerica

Estimable
Nov 30, 2021
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160
3,820
My PC was fine about a month or two ago and could consistently run games like League, Warframe, and HSR above 120 fps (but I typically cap there for personal preference) on medium-high or high settings. Turned her on one day and couldn't get above 5 fps in any of them so they're sorta unplayable right now. Offline games like Dishonored (okay fine it's my only offline game but I'm not gonna download another one just to check) run perfectly fine so I initially thought it was an internet or driver issue but I'm literally two inches from the gateway and have tested speed there and we're above plan. Drivers are all up to date, even clean installed my nvidia driver just in case but the problem remains. Dusted PC several times and checked that all wires were in place. CPU and GPU temps and usage all appear fine, CPU frequency and core voltage are normal. BIOS settings seem fine from what I can tell although admittedly that's not my strongsuit. Checked for malware. Plenty of space available on C drive. VSync doesn't affect the issue and neither does windowed mode/fullscreen. Even opted into a stupid Windows update just in case a previous version messed up. I know my computer is a few years old but I don't see why she'd be fine one day and then suddenly not with no real explanation, and I don't really know what else to try at this point to fix it.


NVIDIA GeForce GTX 1060 3GB
Intel i5-8400 CPU
8 GB 2666 MT/s RAM
TUF B360M-PLUS GAMING S
930 GB HDD

(Yes she was a pre-built. It was a gift when I was a teenager, be nice.)
First, to your PC, while I no longer use it as my daily, I have my old MSI with i5-7400 (my first windows desktop, I had owned many laptops for work in the 90's and 2000's but never a desktop) as my backup and I do use it regularly during the month. I have a NVMe and SSD in it and upgraded the ram to 16GB.

As to your issue, if you haven't yet, try system restore to before you first experienced this issue. It could be some update causing this.
Also interested in the answer to KingLoki.
 
Nov 10, 2024
3
0
20
So, it's only online games?
Is all other internet based activity at full speed?
From what I can tell, it's only online games. Otherwise I don't see why an offline singleplayer game like Dishonored runs perfectly while an online singleplayer like HSR runs at 4 frames. All other internet activity is normal, my roommates who use the same internet aren't having any issue, and when I put HSR on my laptop to check if it was fine, it was also running normally. We haven't changed internet ISPs or plans or anything so it's just my PC.

First, to your PC, while I no longer use it as my daily, I have my old MSI with i5-7400 (my first windows desktop, I had owned many laptops for work in the 90's and 2000's but never a desktop) as my backup and I do use it regularly during the month. I have a NVMe and SSD in it and upgraded the ram to 16GB.

As to your issue, if you haven't yet, try system restore to before you first experienced this issue. It could be some update causing this.
Also interested in the answer to KingLoki.
I'll probably look into upgrading to SSD/16GB when I'm done with college and have more time to use it regularly again because right now it's probably not worth just yet.

I'll try a system restore but I don't know exactly when it started.
 
Nov 10, 2024
3
0
20
I think I have it fixed (for now). Reinstalled the most recent version of Windows, and when it loaded I got an error (didn't get a screenshot but found one online that was very similar) for an nvcontainer.exe memory error. This hadn't happened before but someone suggested uninstalling NVIDIA GeForce Experience, installing the beta version, and reinstalling the latest driver from the beta app. So far things are running smoothly again. Thank y'all for your help!
 
Solution