Question Suddenly my Canon MP640 has started throwing this error when I go to do a scan

[snowy12]

Suddenly my Canon MP640 has started throwing up this error when I go to do a scan: 5.202.54

I have found a workaround on the net ,but have to do it every time I start up my printer. Is there a permanent fix?

I have updated the drivers it made no difference.Running windows 10 64 bit.

 

[snowy12]

Well no help ,so I emailed Canon within a couple of hours I received a reply with instructions on how to fix the problem and it seems to have fixed the problem stopped and started my printer several times to do scans and it fixed it .Thanks Canon