I got this computer with windows 7 from cyberpowerpc. It came with a cd. I have never had a problem with it. I got the free upgrade for windows 10. I didn't like it. I decied to downgrade back to windows 7. Now I am suddenly getting messages that my version is not genuion. I have had this version for years, with no problems. I have never changed the motherboard. I ran the program and microsoft is saying I have to buy a new copy of windows 7. I don't get what's going on. I went to miscroft.com, not help thier.