Question "Super IO initialization" Debug 99 error with new build ?

dovisally

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Dec 16, 2023
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"Super IO initialization" Debug 99 error.

New build I’m getting just black screen and i can see 99 debug number on the motherboard

When i press thr power button my aio fans are spinning, gpu seems to be reading power, and i can see the gigabyte aorus logo is lit up.

Thr only thing that i did that i might be bad is i connected a usb2 cable to a usb header.

What should i try first? i haven’t tried anything yet
 
Full hardware specifications including exact model numbers for everything you can provide them for? Especially the CPU, motherboard, memory kit (Exact model) and power supply (Exact model and approximate age).

What do you mean by "connected usb2 cable in usb header"? Do you mean you attempted to plug an internal USB 2.0 cable from the front panel into a different type of USB internal header on the motherboard, and then attempted to power up the system with it that way, or what? Please explain this in much greater detail so that exactly what you did is clear.
 
Full hardware specifications including exact model numbers for everything you can provide them for? Especially the CPU, motherboard, memory kit (Exact model) and power supply (Exact model and approximate age).

What do you mean by "connected usb2 cable in usb header"? Do you mean you attempted to plug an internal USB 2.0 cable from the front panel into a different type of USB internal header on the motherboard, and then attempted to power up the system with it that way, or what? Please explain this in much greater detail so that exactly what you did is clear.
Cpu: ryzen 7950x3d
Mobo; gigabyte x670e aorus master
Ram: 2x16 corsair vengence ddr5 6000mhz
gpu; auros master rtx 4090
Ssd: samsung pro 990 1tb
Psu: GIGABYTE UD1300GM PG5 80 PLUS Gold

About the usb, i mean it’s written on the cable usb2 and I connected it to a header called “ usb “, not usb2 could that cause this error ?
 
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Also i’m sorry i’m little bit confused with my motherboard manual do I connect my AIO in sys_fan8_pump or cpu_fan,

That is from the manal

SYS_FAN5/6/7/8_PUMP (System Fan/Water Cooling Pump Headers)
The fan/pump headers are 4-pin. Most fan headers possess a foolproof insertion design. When connecting a fan cable, be sure to connect it in the correct orientation (the black connector wire is the ground wire).
The speed control function requires the use of a fan with fan speed control design. For optimum heat dissipation, it is recommended that a system fan be installed inside the chassis. The header also provides speed control for a water cooling pump. Please navigate to the "BIOS Setup" page of GIGABYTE's website and search for "Smart Fan 6" for more information.
 
So, based on that, something isn't plugged in right and by "right" I don't mean like CPU_FAN vs SYS_FAN8. I mean like, plugged into the entirely wrong thing, or plugged into the right thing but shifted over one spot so that something is touching something it shouldn't while other pins aren't being contacted at all.

Please post a picture of the end of the cable you have plugged in (USB) and a picture of the socket/header you have it plugged into.


 
So, based on that, something isn't plugged in right and by "right" I don't mean like CPU_FAN vs SYS_FAN8. I mean like, plugged into the entirely wrong thing, or plugged into the right thing but shifted over one spot so that something is touching something it shouldn't while other pins aren't being contacted at all.

Please post a picture of the end of the cable you have plugged in (USB) and a picture of the socket/header you have it plugged into.



You were totally right, really appreciate your help I noticed the gpu cable was not fully in, now everything is working,

I’ve updated my bios to the latest version it does show 0E on the mobo debug but I assume that is a bug from gigabyte since everything works fine atm, should I worry about something ?
 
I think that code has to do with Above 4G decoding in the BIOS. I don't think you want to turn it off though because it can cause problems with PCIe devices accessing more than 4GB of memory. Might try doing a hard reset of the BIOS and then reconfigure your custom BIOS settings.


BIOS Hard Reset procedure

Power off the unit, switch the PSU off and unplug the PSU cord from either the wall or the power supply.

Remove the motherboard CMOS battery for about three to five minutes. In some cases it may be necessary to remove the graphics card to access the CMOS battery.

During that five minutes while the CMOS battery is out of the motherboard, press the power button on the case, continuously, for 15-30 seconds, in order to deplete any residual charge that might be present in the CMOS circuit. After the five minutes is up, reinstall the CMOS battery making sure to insert it with the correct side up just as it came out.

If you had to remove the graphics card you can now reinstall it, but remember to reconnect your power cables if there were any attached to it as well as your display cable.

Now, plug the power supply cable back in, switch the PSU back on and power up the system. It should display the POST screen and the options to enter CMOS/BIOS setup. Enter the bios setup program and reconfigure the boot settings for either the Windows boot manager or for legacy systems, the drive your OS is installed on if necessary.

Save settings and exit. If the system will POST and boot then you can move forward from there including going back into the bios and configuring any other custom settings you may need to configure such as Memory XMP, A-XMP or D.O.C.P profile settings, custom fan profile settings or other specific settings you may have previously had configured that were wiped out by resetting the CMOS.

In some cases it may be necessary when you go into the BIOS after a reset, to load the Optimal default or Default values and then save settings, to actually get the hardware tables to reset in the boot manager.

It is probably also worth mentioning that for anything that might require an attempt to DO a hard reset in the first place, IF the problem is related to a lack of video signal, it is a GOOD IDEA to try a different type of display as many systems will not work properly for some reason with displayport configurations. It is worth trying HDMI if you are having no display or lack of visual ability to enter the BIOS, or no signal messages.

Trying a different monitor as well, if possible, is also a good idea if there is a lack of display. It happens.