Question Super low FPS after pausing/cutscene

[ouroboros16]

Hi all,

Tried searching this but could not find an answer, hence posting here.

Since last week, everything seems okay when I’m playing some selected games with 60+ fps but suddenly after a cutscene/pausing the game, the FPS reduces to <5 fps. This does not happen always nor there is a fixed play time after it happens. I then have to quit and start again to make things go back to normal.

I have experienced this in the following games so far-
Control Ultimate Edition
Forza Horizon 4
Kena Bridge of Spirits
Mortal Kombat 11

Things I have done so far-

1. Re-inserted the power and the DP cables
2. Re-installed nvidia drivers
3. Uninstalled Razer synapse and Aura sync

My specs-
Ryzen 5 1600
Rog strix GTX 1660ti
16 gb 3000 Hz RAM
500 gb SATA SSD
1 TB NVME
Corsair RMX 650
144 Hz AOC 24-inch monitor
Windows 10

One thing to note is that all the 4 games mentioned above were installed on the NVME. Also, I have seen the entire system lagging like this when I’m watching YT videos on fullscreen in Firefox, but it has happened only 1-2 times (again, a windows restart fixes this).

And my OS is installed on the 500gb SSD.

Requesting some help here to understand this.

Thanks.

EDIT: I don’t know if it’s related but one more weird that has started happening is that launching steam gives the error that it could not establish connection. Clicking on retry results in infinite loading (connecting steam account….). I have to kill the process from task manager and launch steam again. It usually connects on the second try but today, it’s not connecting at all.

EDIT 2: Situation’s gotten worse. Now games are lagging from the start. System’s stuttering outside of games as well. I checked the thermals - seems to be okay (35-40 both GPU and CPU idle, hitting around 50 in Horizon Zero Dawn)

 

[Koekieezz]

Hi all,

Tried searching this but could not find an answer, hence posting here.

Since last week, everything seems okay when I’m playing some selected games with 60+ fps but suddenly after a cutscene/pausing the game, the FPS reduces to <5 fps. This does not happen always nor there is a fixed play time after it happens. I then have to quit and start again to make things go back to normal.

I have experienced this in the following games so far-
Control Ultimate Edition
Forza Horizon 4
Kena Bridge of Spirits
Mortal Kombat 11

Things I have done so far-

1. Re-inserted the power and the DP cables
2. Re-installed nvidia drivers
3. Uninstalled Razer synapse and Aura sync

My specs-
Ryzen 5 1600
Rog strix GTX 1660ti
16 gb 3000 Hz RAM
500 gb SATA SSD
1 TB NVME
Corsair RMX 650
144 Hz AOC 24-inch monitor
Windows 10

One thing to note is that all the 4 games mentioned above were installed on the NVME. Also, I have seen the entire system lagging like this when I’m watching YT videos on fullscreen in Firefox, but it has happened only 1-2 times (again, a windows restart fixes this).

And my OS is installed on the 500gb SSD.

Requesting some help here to understand this.

Thanks.

EDIT: I don’t know if it’s related but one more weird that has started happening is that launching steam gives the error that it could not establish connection. Clicking on retry results in infinite loading (connecting steam account….). I have to kill the process from task manager and launch steam again. It usually connects on the second try but today, it’s not connecting at all.

EDIT 2: Situation’s gotten worse. Now games are lagging from the start. System’s stuttering outside of games as well. I checked the thermals - seems to be okay (35-40 both GPU and CPU idle, hitting around 50 in Horizon Zero Dawn)

try this step by step (read until end):

• Disconnect from internet
• Uninstall gpu driver DDU (no safe mode needed, clean and do not restart).
• Uninstall all the processors on device manager (should be 12 on yours, also when it asks for restart, click on no) like this:
  
  
  
  
  
• Uninstall AMD Chipset Driver in Control Panel (skip if there is none)
  
  
• Restart the pc to bios, and update to the latest bios. Then go to bios again after update and load default or optimized settings.
  
  
• boot up to windows and install the latest AMD Chipset driver, reboot, go to power plan and choose amd ryzen balanced and connect to internet.
  
  
• Install the latest nvidia driver.
  
  *do this all offline until reboot after installing chipset driver, also you may reboot to bios after all of this to set the XMP (and previous settings you did) and make sure ram is on slot 2 and 4 if you use 2 sticks. Download needed files (drivers, also the one on highlighted word) before doing step 1, do the step by orders.
  
  
  
• And check windows update (and optional updates) if there is any and install them (except chipset in optional update). Also enable Hardware Accelerated Graphics Scheduling (available on the latest win 10 update) in graphics settings like this and reboot:
  
  

Make sure the psu connected to the gpu is 1 pcie cable per 1 slot (use main cable, not the branches/split) like this:

 

[ouroboros16]

try this step by step (read until end):

• Disconnect from internet
• Uninstall gpu driver DDU (no safe mode needed, clean and do not restart).
• Uninstall all the processors on device manager (should be 12 on yours, also when it asks for restart, click on no) like this:
  
  
  
  
  
• Uninstall AMD Chipset Driver in Control Panel (skip if there is none)
  
  
• Restart the pc to bios, and update to the latest bios. Then go to bios again after update and load default or optimized settings.
  
  
• boot up to windows and install the latest AMD Chipset driver, reboot, go to power plan and choose amd ryzen balanced and connect to internet.
  
  
• Install the latest nvidia driver.
  
  *do this all offline until reboot after installing chipset driver, also you may reboot to bios after all of this to set the XMP (and previous settings you did) and make sure ram is on slot 2 and 4 if you use 2 sticks. Download needed files (drivers, also the one on highlighted word) before doing step 1, do the step by orders.
  
  
  
• And check windows update (and optional updates) if there is any and install them (except chipset in optional update). Also enable Hardware Accelerated Graphics Scheduling (available on the latest win 10 update) in graphics settings like this and reboot:
  
  

Make sure the psu connected to the gpu is 1 pcie cable per 1 slot (use main cable, not the branches/split) like this:

Thanks for the reply. So I followed all your steps and it seemed to have helped a lot. I played all the above games yesterday, most of my sessions were okay but I had a 3-4 second stutter in Control and MK11 booted up with that low FPS once (I had to restart it to fix it). So I think the problem might not be fully solved. Also, I cleaned the GPU and re-installed it.

As for the GPU power cable, did you mean that it should not be like this?

https://imgur.com/a/2NBGWmq

View: https://imgur.com/a/2NBGWmq


Because I don't think I got a single power cable with the PSU.

And one more thing: I don't know if it is relevant but my PC is plugged into a 1100VA APC UPS.

 

[Koekieezz]

As for the GPU power cable, did you mean that it should not be like this?

what did i meant is don't daisy chain the gpu cable, and use the main head, not the split/branch. if it's 6+2 then it's fine as long as it's the main head.

 

[ouroboros16]

what did i meant is don't daisy chain the gpu cable, and use the main head, not the split/branch. if it's 6+2 then it's fine as long as it's the main head.

Got it.

But the issue is still not fixed. It is not that frequent now (after almost a week of testing), but every now and then the FPS drops to a crawl. Restarting or alt-tabbing fixes this.

 

[ouroboros16]

Hi All,

Sorry for posting this so late but I was not at my place for the last 5 months.

So the problem is still not solved. Looks like the games are lagging when the entire Windows lag. While browsing Youtube (mostly when I’m playing videos at 1080p 60 fps) on firefox, the system will lag horribly. This gets fixed automatically in 30 seconds or so and the task manage shows no abnormal process. When the same thing happens with the windows while I’m in a game, the game lags.

What I have done so far:
1. Dismantled the PC, cleaned every component, reapplied thermal paste and put everything back. Same problem

2. Did a clean re-install of windows. Same problem

So I’m guessing it should be something hardware related? What’s more likely - SSDs, GPU, CPU? I have absolutely no idea what to do now.

Help!

 

[Unolocogringo]

How full are your SSD/NVME drives.
They need about 20% free space for best performance. once this threshold is crossed performance dives.

 

[Unolocogringo]

Are these online multiplayer games?
Are you using wireless or ethernet connection?

 

[ouroboros16]

Hi,

SSDs have got about 80% of free space.

Single player and multiplayer games both. Ethernet connection.

 

[Unolocogringo]

Do you have fTPM enabled in bios.
https://www.amd.com/en/support/kb/faq/pa-410

 

[ouroboros16]

After you replied, I searched on Reddit and someone had suggested to go to bios > advanced settings > settings > security > trusted computing > security device support > disable , to disable fTPM. I did that, but sadly the problem is still there.

 

[ouroboros16]

So I re-installed Windows to my NVME from the other SSD, but guess what, the problem is still there! Maybe a less number of instances, but still there. As for fTPM, I have read that stutters related to it last 1-2 seconds at the max, but mine last quite longer and might not even fix itself unless you restart the system.

Here's another video of system lagging in-game (most of the time the games works perfectly and sometimes, like below, which forces me to restart it):

View: https://youtu.be/LnNnKgFpw-Y

 

[Koekieezz]

So I re-installed Windows to my NVME from the other SSD, but guess what, the problem is still there! Maybe a less number of instances, but still there. As for fTPM, I have read that stutters related to it last 1-2 seconds at the max, but mine last quite longer and might not even fix itself unless you restart the system.

Here's another video of system lagging in-game (most of the time the games works perfectly and sometimes, like below, which forces me to restart it):

View: https://youtu.be/LnNnKgFpw-Y

You need to wait till your motherboard manufacturer release AGESA 1.2.0.7 which has been announced by amd that it will fix the fTPM stutters caused from it. for now, stay at agesa 1.2.0.3 and wait for agesa 1.2.0.7. You dont need to re do the steps once agesa 1.2.0.7 is released for your mobo.

 

[ouroboros16]

You need to wait till your motherboard manufacturer release AGESA 1.2.0.7 which has been announced by amd that it will fix the fTPM stutters caused from it. for now, stay at agesa 1.2.0.3 and wait for agesa 1.2.0.7. You dont need to re do the steps once agesa 1.2.0.7 is released for your mobo.

Sure, but are you certain it is an fTPM issue, because my stutters/lags are way longer and more frequent.

Also, how do I check the current AGESA version?

 

[Koekieezz]

Sure, but are you certain it is an fTPM issue, because my stutters/lags are way longer and more frequent.

Also, how do I check the current AGESA version?

Well from the news and my friends own complaint (always uncertain stutters an even sometime freeze), i could say yes.

Well you check your current bios version, then match it up with the one on your mobo page and see which agesa it is.

 

[ouroboros16]

So I'm at BIOS 4602, matched it from this page - ROG STRIX B450-F GAMING | ROG Strix | Gaming Motherboards｜ROG - Republic of Gamers｜ROG Global (asus.com)

You're right, I'm at 1.2.0.3. Will wait for 1.2.0.7 then. Thanks.

EDIT - Just wanted to point out that I had been using this PC since 2019 without any issues. Things got messed up very recently, without me making any major changes in the system.