Question Super Weird Problem, new Cpu,Mobo and Ram and online games wont play.

Mar 3, 2019
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Hey People sorry if this is in the wrong section.

First time ever writing on a forum asking for advice, but i feel this problem is just so weird, I want to see if anyone can come up with a solution.
A quick background, I have worked in computer retail for a number of years and in my spare time have built plenty of systems and offered computer troubleshooting to anyone that required it so i am relatively computer savvy.

So as title said I have installed a 2700x, Rog Strix 470-f Gaming and 32gb ddr4 3000mhz Team group ram (2x16gb) upgrading from my old amd 8350, and 8gb system.

The SSD and HDDs from the old system have remained as these are pretty new (1Tb samsung 860 evo , 2tb wd blue and an archive drive i ripped from and 8tb back-up plus.)

The problem started after installing my new parts, everything ran fine in regards to general use, ie was able to download drivers, steam, chrome, revit. I was even able to download all my games on steam and watch YouTube at 4k (not on a 4k display just to check speed was sufficient). Here is where it gets a little strange so when i try to play rocket league, cs go, dirt Rally 2.0(works but wont save so therefore useless) none of the online play would work. so I would get into a game the loading screen would happen and just as the game is about to start I get kicked or in the case of RL i get to the countdown and either get to drive around but have a disconnect logo in the corner for a minute. I have tried other games to rule this out as a local problem, Fortnite and a few origin games. The only game that works online was league of legends. Now all of these games play in solo modes, i can do training mode in RL and play against bots in cs:go.

Ok now for some of the things i have done to try and rule out certain factors.

Initially I thought router was being the problem so i spent hours port forwarding, resetting, turning off and on firewalls (The virgin media router is slow) In the end I tethered my phone using 4g and this still caused the same issue to repeat itself.

I deleted and installed the drivers again.
I updated the bios.
I ran ipconfig refresh renew netsh winsock refresh the whole lot. (not exactly like that but you get what I mean)
I took out a stick of Ram.
I changed my GPU back to my old 780
I formatted all my drives and reinstalled windows several times.(This didnt work)
I turned off my Windows firewalls.
I have returned and bought a new motherboard (Previous one was the Msi x470 gaming pro carbon as I believed this was the initial problem. )
I dont Run a Anti-Virus (never have)(also just so that a solution isn't to turn off AV)
I downloaded malwarebytes and ran a full scan (on afresh system silly I know but after 3 days of troubleshooting I was getting desperate)
In the end the only thing that was a solution was to reinstall my old mobo (it worked Immediately) but is not really a solution because I have just bought all these new parts.
I am getting a friend to bring over his ddr4 ram later to try see if it is a ram issue but doubtful.

I am at the end of my tether with this and the only things that I have been unable to test have been the CPU and Ram but I cant see how these could disconnect me from playing and online game.

Much help will be greatly appreciated.
 

Ralston18

Titan
Moderator
Check your system's performance via Task Manager and Resource Monitor.

First just after booting up and letting the system stabilize, then doing other things but not gaming, and then while gaming.

Some bottleneck or other issue may be found.

Look in Reliability History and Event Viewer for error codes, warnings, or even informational events.

Firmware?
 
Mar 3, 2019
12
0
10
Check your system's performance via Task Manager and Resource Monitor.

First just after booting up and letting the system stabilize, then doing other things but not gaming, and then while gaming.

Some bottleneck or other issue may be found.

Look in Reliability History and Event Viewer for error codes, warnings, or even informational events.

Firmware?
C:\Windows\System32\backgroundTaskHost.exe says background task host is failing.
 

Ralston18

Titan
Moderator
I found some links on the matter:

https://www.file.net/process/backgroundtaskhost.exe.html

https://www.tenforums.com/performance-maintenance/108927-what-background-task-host.html

Note, for example, the Cortana comments in the first link.

Overall, Window's built in trouble shooters might fix the problem. Or "sfc /scannow" perhaps

However, first do some additional research and vary the search criteria within the context of your computer's hardware and software.

The key is to not immediately react or randomly apply potential solutions. First narrow down the details and try to learn more.

Then proceed with fixes that are applicable and appropriate.

Caution: Avoid temptations to download and run any software claiming it will fix the problem.
 
Mar 3, 2019
12
0
10
I found some links on the matter:

https://www.file.net/process/backgroundtaskhost.exe.html

https://www.tenforums.com/performance-maintenance/108927-what-background-task-host.html

Note, for example, the Cortana comments in the first link.

Overall, Window's built in trouble shooters might fix the problem. Or "sfc /scannow" perhaps

However, first do some additional research and vary the search criteria within the context of your computer's hardware and software.

The key is to not immediately react or randomly apply potential solutions. First narrow down the details and try to learn more.

Then proceed with fixes that are applicable and appropriate.

Caution: Avoid temptations to download and run any software claiming it will fix the problem.
So I realise now why I got the background "crashes" During troubleshooting I would end process on cortana.

So therefore irrelevant to the main problem unfortunately.

There must be something else I am missing.
 

Ralston18

Titan
Moderator
Go back to the error logs and monitoring tools and look for other entries.

Performance Monitor may help but it is overall cumbersome but may turn up something as you work with it more.

Another thought. PSU: make, model, wattage, age, condition?
 
Mar 3, 2019
12
0
10
Update: I have sent my 2700x back for RMA I assume there was an issue found as a brand new CPU will be arriving anytime soon. If this fix's the problem it will be both great and still confusing as no one I have spoke to has ever had a CPU cause a network issue.
 
Mar 3, 2019
12
0
10
Update: I have sent my 2700x back for RMA I assume there was an issue found as a brand new CPU will be arriving anytime soon. If this fix's the problem it will be both great and still confusing as no one I have spoke to has ever had a CPU cause a network issue.

Update 2(FInal) So my new CPU has arrived, installed and everything works again. Also scores higher in Cinebench so win win.

So after 4 days of troubleshooting absolutely everything it ends up being the one item I never thought it could be but alas, a solution was found and I am happy again.