Question Support CD for ASRock B450 Pro4 Rev. 1 motherboard ?

[guennesfried]

Hello, everyone,

I urgently need the support CD for my B450 Pro4 Rev. 1 mainboard. Unfortunately I can't find the CD anymore. Can someone provide me with an image of the CD?
Thanks and Greetings
Gunter

 

[COLGeek]

Everything on the original CD would be VERY obsolete now. Just go to the motherboard's support site for all available downloads.

https://www.asrock.com/mb/amd/b450 pro4/index.asp#Support

 

[Roland Of Gilead]

Hello, everyone,

I urgently need the support CD for my B450 Pro4 Rev. 1 mainboard. Unfortunately I can't find the CD anymore. Can someone provide me with an image of the CD?
Thanks and Greetings
Gunter

Yes, as @COLGeek said. the website is the place to go. It will have all the first revision drivers/bios/and software right there for you to download. You don't need the CD at all now.

What exactly do you need to find? Maybe we can help you find it

 

[guennesfried]

Thanks for the replies, I know the site. But I still need the CD: Due to a crash, the RAID system no longer works. RAIDXpert2 no longer recognizes the rccfg RAID drivers. In the UEFI I could install them, but only with the support CD.

 

[COLGeek]

What version of Windows are you running?

You should be able to get RAID files directly from AMD. Go here, for example:

https://www.amd.com/en/support/chipsets/amd-socket-am4/b450

 

[guennesfried]

I use Windows 11. I already knew this page and updated the drivers and software. But it is an error in the UEFI - I can select RAID in the SATA configuration, but then the computer no longer starts. In Windows I get the error message that the rccfg RAID drivers are not present. So back to UEFI -> Easy RAID installer. But then I am asked for the system CD... The computer only starts if I select the AHCI mode in the UEFI, but then the RAID does not work under Windows 11.

 

[guennesfried]

And when I try to install the RAID software, I get the message: "Unable to install AMD RAID Components: unable to proceed with installation. System is not configured in RAID Mode". Thus why I asked for the system CD

 

[COLGeek]

What did you change before this error occurred? Did you have the system running properly with a RAID configured, with this same hardware?

 

[guennesfried]

Everything ran smoothly with RAID 1 until last week. Then I had an incomprehensible crash. After that, Windows no longer recognized the hard drives. I was able to save all the data. Now I try to install the RAID 1 again.

 

[USAFRet]

Everything ran smoothly with RAID 1 until last week. Then I had an incomprehensible crash. After that, Windows no longer recognized the hard drives. I was able to save all the data. Now I try to install the RAID 1 again.

What drives are in this system?

Personally, I would blow off the RAID concept completely.
Given a good backup routine, a RAID 1 isn't much good.

 

[guennesfried]

System: WD blue 3D NAND 500 GB SSD
RAID: 2 x Seagate ST1000DM010 1 TB

 

[COLGeek]

Did you follow the instructions found here?

https://www.amd.com/en/support/kb/release-notes/rn-ryzen-raid-2-20-19-037

 

[guennesfried]

I have followed the instructions. But it seems that my system has lost the BIOS drivers and therefore I cannot change anything in Windows.

 

[johnbl]

The raid drivers must match the bios version. generally, you would go to the motherboard vendors website, update to the current BIOS and then use the latest raid drivers. You might have to change the bios to legacy mode to get it to boot.

I would not run RAID drivers since you loose access to your data when it fails.
the driver can be specific to an actual raid controller chip on your motherboard.
Sometimes if you pick up a new raid driver without having the bios update then your system will not boot.

 

[guennesfried]

Many thanks for your answer. While ASRock offers new BIOS versions, the new BIOS does not update the RAID drivers. Here I always get the message that the system CD is required. Hence my question in the forum about this CD.
I forgot the vendor in the thread. Is now updated.

 

[Bob.B]

Everything ran smoothly with RAID 1 until last week. Then I had an incomprehensible crash. After that, Windows no longer recognized the hard drives. I was able to save all the data. Now I try to install the RAID 1 again.

Look into disk management mirroring or storage spaces see if either will do what you want.

I have no stick time with either.

 

[guennesfried]

That's what I have done. There were no more partitions on either hard disk. Fortunately, I was able to recover the data using special software. Now I want to set up a RAID system again. Only the BIOS drivers are missing.

 

[COLGeek]

Sorry if this seems insulting, but have you performed all configuration steps contained in this document?

https://download.asrock.com/Manual/RAID/B450 Pro4/English.pdf

 

[guennesfried]

Hi everyone - the last hint was the hit. However, all BIOS settings concerning the RAID were gone. Now I'm back in game. Thank's a lot, mostly COLGeek

 

[COLGeek]

Hi everyone - the last hint was the hit. However, all BIOS settings concerning the RAID were gone. Now I'm back in game. Thank's a lot, mostly COLGeek

My pleasure.

Schöne Ferien!