Question Surface Pro (5th Gen) - Battery not charging, stuck at 45% ?

Saitech

Commendable
May 22, 2019
3
0
1,510
0
Hi,

I have a Surface Pro (5th Gen) that is not charging and turns off when you unplug it. Battery not charging stuck at 45%. We have tried cleaning the connector and have had no luck. The battery itself is healthy and shows no issue.

Can anyone please help with this issue. Thank you.
 

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