Question surface pro stuck at american megatrends / tpm screen

muntori

Reputable
Mar 1, 2019
23
0
4,510
surface pro 1 gen had been workin normally
i try to turn it on, but i assume on/off button is a bit glitchy
instead of realizing i should push harder, i simply did the reset: pressing on/off and volume up
i was brought to the TPM screen, I have been there before (with this or other surface tablet) so I just reboot expecting windows to load
but i just keep getting back to trusted platform module page TPM screen
I have tried keyboard and f12: nothing happens
I have tried keyboard and ESC and leaving without saving: nothing happens
I have tried leaving and saving: nothing happens
I have tried reset, wait 10 secs and turn on: nothing happens I'm always brought back to TPM screen
I dunno what TPM and these other options are, see photo, so I haven't messed them up yet
Any ideas what to do here, or is my surface pro bricked?
thx in advance tomboys

https://www.dropbox.com/s/u496djsmo...sssssssssssssssssssssssssssssssssssh.jpg?dl=0
 

muntori

Reputable
Mar 1, 2019
23
0
4,510
OK, I'm trying to recover this windows 10 surface pro 1 gen tablet or to "clean it" in order to be able to use it again:

im stuck at : https://www.dropbox.com/s/u496djsmo...sssssssssssssssssssssssssssssssssssh.jpg?dl=0

and thats why i try to reinstall windows on this tab. but it keeps telling me:

disk where win is installed is locked, open it and try again

u cant reset the computer because needed disk partition is missing

default settings cant be restored cos disk cant be partitioned because its too small

any ideas what to do?