Hi All,
First time I've posted here, I hope I'm in the right place! My rig has been running for about 2 years now and I've just started having a somewhat serious problem a few days ago. It seems whenever I try and play a 3D game, the screen goes black (monitor loses input from PC), the sound locks up (plays on loop for a bit), then after about 10-20 seconds the PC reboots. This happens whenever I try and play Sim City (doesn't even get to a menu), The Witcher (straight after I load my save game), and sometimes in WoW.
After my PC reboots, it says Windows has recovered from a serious problem. In the 'System' event log I have the following critical error straight after the PC reboots from the crash:
Source: Kernel-Power
Event ID: 41
Level: Critical
The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.
Directly before this is this error:
Source: BugCheck
Event ID: 1001
Level: Error
The computer has rebooted from a bugcheck. The bugcheck was: 0x00000116 (0xfffffa80132614e0, 0xfffff88008e0e6c4, 0xffffffffc000009a, 0x0000000000000004). A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: 030913-20373-01.
Here are my specs:
Mainboard : ASUS P8Z68-M PRO
BIOS : AMI (OEM) 0502 08/31/2011
Total Memory : 16GB DIMM DDR3
Processor : Intel(R) Core(TM) i5-2500K CPU @ 3.30GHz (4C 3.71GHz, 3.7GHz IMC, 2x 256kB L2, 6MB L3)
Socket/Slot : FC LGA1155
Chipset
Memory Controller : ASUS Core (Sandy Bridge) DRAM Controller 100MHz, 2x 8GB DIMM DDR3 1.6GHz/1.33GHz 128-bit
Memory Module(s)
Memory Module : G.Skill F3-12800CL9-4GBZL 4GB DIMM DDR3 PC3-12800U DDR3-1600 (11-11-11-29 5-40-13-6)
Memory Module : G.Skill F3-12800CL9-4GBZL 4GB DIMM DDR3 PC3-12800U DDR3-1600 (11-11-11-29 5-40-13-6)
Memory Module : G.Skill F3-12800CL9-4GBZL 4GB DIMM DDR3 PC3-12800U DDR3-1600 (11-11-11-29 5-40-13-6)
Memory Module : G.Skill F3-12800CL9-4GBZL 4GB DIMM DDR3 PC3-12800U DDR3-1600 (11-11-11-29 5-40-13-6)
Video Adapter : NVIDIA GeForce GTX 570 (15CU 480SP SM5.0 1.56GHz, 640kB L2, 1.3GB 3.8GHz 320-bit, PCIe 2.00 x16)
Graphics Processor
OpenCL GP Processor : NVIDIA GeForce GTX 570 (480SP 15C 1.56GHz, 640kB L2, 1.3GB 3.8GHz 320-bit)
Compute Shader Processor : NVIDIA GeForce GTX 570 (480SP 1.56GHz, 640kB L2, 1.3GB 3.8GHz 320-bit)
CUDA GP Processor : NVIDIA GeForce GTX 570 (480SP 15C 1.56GHz, 640kB L2, 1.3GB 3.8GHz 320-bit)
Storage Devices
2x SAMSUNG HD501LJ (1TB, RAID0/SATA300, SCSI-4, 3.5", 7200rpm, 16MB Cache) : 932GB (C
(D
(E
Seagate ST3320620AS (320.1GB, SATA150, 3.5", 16MB Cache) : 298GB (Z
Optiarc DVD RW AD-7280S (666MB, SATA150, DVD+-RW, CD-RW, 1MB Cache) : 635MB (F
Power Supply: Thermaltake Toughpower XT 875 watt
Operating System
Windows System : Microsoft Windows 7 Home 6.01.7601 (Service Pack 1)
Platform Compliance : x64
As I said, the issue only happens when I try to start a 3D game. I can do everything else in Windows with no problem, and I can also play Warcraft 2 BNE with no problem.
I suspected it might be the PSU, as the PSU was the oldest part of my PC and thought maybe it was under-powering the video card in 3D games, so I replaced it but the problem persists. I've run Prime95 and that came up with no problems. I ran 3DMark11 and it did the same crash at the beginning of Test 2. In SiSoft Sandra I've run the 'Video Shader Compute' and 'Video Memory Bandwidth' burn tests, and they came up fine.
The only system change between when it was working and when it started crashing was I installed the new Sim City.
I don't have another video card to test, but the problem is definitely leaning towards the video card. I would like to be certain tho given that the video card is the most expensive part of the PC. Are there any more tests I can do to try and determine this?
First time I've posted here, I hope I'm in the right place! My rig has been running for about 2 years now and I've just started having a somewhat serious problem a few days ago. It seems whenever I try and play a 3D game, the screen goes black (monitor loses input from PC), the sound locks up (plays on loop for a bit), then after about 10-20 seconds the PC reboots. This happens whenever I try and play Sim City (doesn't even get to a menu), The Witcher (straight after I load my save game), and sometimes in WoW.
After my PC reboots, it says Windows has recovered from a serious problem. In the 'System' event log I have the following critical error straight after the PC reboots from the crash:
Source: Kernel-Power
Event ID: 41
Level: Critical
The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.
Directly before this is this error:
Source: BugCheck
Event ID: 1001
Level: Error
The computer has rebooted from a bugcheck. The bugcheck was: 0x00000116 (0xfffffa80132614e0, 0xfffff88008e0e6c4, 0xffffffffc000009a, 0x0000000000000004). A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: 030913-20373-01.
Here are my specs:
Mainboard : ASUS P8Z68-M PRO
BIOS : AMI (OEM) 0502 08/31/2011
Total Memory : 16GB DIMM DDR3
Processor : Intel(R) Core(TM) i5-2500K CPU @ 3.30GHz (4C 3.71GHz, 3.7GHz IMC, 2x 256kB L2, 6MB L3)
Socket/Slot : FC LGA1155
Chipset
Memory Controller : ASUS Core (Sandy Bridge) DRAM Controller 100MHz, 2x 8GB DIMM DDR3 1.6GHz/1.33GHz 128-bit
Memory Module(s)
Memory Module : G.Skill F3-12800CL9-4GBZL 4GB DIMM DDR3 PC3-12800U DDR3-1600 (11-11-11-29 5-40-13-6)
Memory Module : G.Skill F3-12800CL9-4GBZL 4GB DIMM DDR3 PC3-12800U DDR3-1600 (11-11-11-29 5-40-13-6)
Memory Module : G.Skill F3-12800CL9-4GBZL 4GB DIMM DDR3 PC3-12800U DDR3-1600 (11-11-11-29 5-40-13-6)
Memory Module : G.Skill F3-12800CL9-4GBZL 4GB DIMM DDR3 PC3-12800U DDR3-1600 (11-11-11-29 5-40-13-6)
Video Adapter : NVIDIA GeForce GTX 570 (15CU 480SP SM5.0 1.56GHz, 640kB L2, 1.3GB 3.8GHz 320-bit, PCIe 2.00 x16)
Graphics Processor
OpenCL GP Processor : NVIDIA GeForce GTX 570 (480SP 15C 1.56GHz, 640kB L2, 1.3GB 3.8GHz 320-bit)
Compute Shader Processor : NVIDIA GeForce GTX 570 (480SP 1.56GHz, 640kB L2, 1.3GB 3.8GHz 320-bit)
CUDA GP Processor : NVIDIA GeForce GTX 570 (480SP 15C 1.56GHz, 640kB L2, 1.3GB 3.8GHz 320-bit)
Storage Devices
2x SAMSUNG HD501LJ (1TB, RAID0/SATA300, SCSI-4, 3.5", 7200rpm, 16MB Cache) : 932GB (C



Seagate ST3320620AS (320.1GB, SATA150, 3.5", 16MB Cache) : 298GB (Z

Optiarc DVD RW AD-7280S (666MB, SATA150, DVD+-RW, CD-RW, 1MB Cache) : 635MB (F

Power Supply: Thermaltake Toughpower XT 875 watt
Operating System
Windows System : Microsoft Windows 7 Home 6.01.7601 (Service Pack 1)
Platform Compliance : x64
As I said, the issue only happens when I try to start a 3D game. I can do everything else in Windows with no problem, and I can also play Warcraft 2 BNE with no problem.
I suspected it might be the PSU, as the PSU was the oldest part of my PC and thought maybe it was under-powering the video card in 3D games, so I replaced it but the problem persists. I've run Prime95 and that came up with no problems. I ran 3DMark11 and it did the same crash at the beginning of Test 2. In SiSoft Sandra I've run the 'Video Shader Compute' and 'Video Memory Bandwidth' burn tests, and they came up fine.
The only system change between when it was working and when it started crashing was I installed the new Sim City.
I don't have another video card to test, but the problem is definitely leaning towards the video card. I would like to be certain tho given that the video card is the most expensive part of the PC. Are there any more tests I can do to try and determine this?