[SOLVED] Switch Out of S Mode

[spinningstill]

How is this done? I am trying to help my Mom out of state but cannot, it is not showing up in the store as an option.

 

[USAFRet]

How is this done? I am trying to help my Mom out of state but cannot, it is not showing up in the store as an option.

https://support.microsoft.com/en-us...-windows-4f56d9be-99ec-6983-119f-031bfb28a307


If this does NOT appear in the Store, there are underlying issues.

 

[Lafong]

Lookie here:

https://support.microsoft.com/en-us...-windows-4f56d9be-99ec-6983-119f-031bfb28a307

I have no personal experience.

 

[spinningstill]

https://support.microsoft.com/en-us...-windows-4f56d9be-99ec-6983-119f-031bfb28a307


If this does NOT appear in the Store, there are underlying issues.

Bummer, she is 79 newly widowed. Tried Zoho and Zoom, will not allow me to help her.

 

[Alabalcho]

Bummer, she is 79 newly widowed. Tried Zoho and Zoom, will not allow me to help her.

Microsoft offer "Quick Assyst" tool (should be preloaded), practice it for yourself, before asking Mom to get it. It will let you get access to her desktop, and perform the steps.

OTOH - are you sure you want her access to all the downloadable BS available? What apps she's using which need non-S mode?

 

[spinningstill]

She told me there was a window popping up that was not allowing her to read her email. The "Windows Hello." That is what created the need to remote into her machine.

But right, don't want junk. She did an update and things may be better.

She was scammed once. Now that she is widowed, son wants to watch out for her.

I'll try the "Quick Assyst" to check on things. Thank you!

 

[spinningstill]

Mom told me all is well after she did Windows update. Thats a good thing!

Thanks for Quick Assist, that's a cool little tool.