Switch to Patch Panel Issues

opeth115

Reputable
Mar 11, 2015
1
0
4,510
Hello all, I am having a little difficulty getting internet to work throughout our office after upgrading our firewall/router. We previously had a Netgear fvs114 firewall/router connected to a TRENDNET Gigabit Switch, TEG-S24Dg. Internet was routed from the modem through the firewall and into the switch where it is dispersed to the computers throughout the office. We have recently upgraded the firewall to the Netgear FVS336G v2. We have the internet running from the modem to the firewall connected to the WAN1 port and connected to the switch from LAN1. The correct WAN lights are on; Internet light(green) as well as the link/act light flashes and the speed LED is green indicating 1 Gbps. The LAN ports lights are also on; the link/act light blinks and the speed LED is green. Now the problem is that I can plug a computer directly into the switch and I can gain access to the internet and the firewall, but the office computers can not. The only thing in between them and the switch is a patch panel. Am I missing something or does the patch panel seem like the issue here? It has standard RJ45 connections on the input but the outputs are all spliced in to the cables running through the walls. Any help is greatly appreciated!
 
Solution
One easy test would be to jumper from the patch panel to LAN2 of the firewall (or LAN1 since it isn't working). The description of the switch is that it is an unmanaged switch so it can't be doing anything bad. One though would be to reboot a desktop to be sure that any stale info from the previous firewall is gone. See if a freshly booted desktop can ping the firewall.
If you did not change your switch or change your patch panel it is highly unlikely those are the issue.

These are pretty basic devices if you plug a computer in you should see lights on the switch. That would mean the wires and the switch are fine.

This is extremely strange because unless you had a idiot pull all your wires loose when you swapped the firewall it should work. Pretty much a patch panel will never fail if you don't touch it.
 

kanewolf

Titan
Moderator
One easy test would be to jumper from the patch panel to LAN2 of the firewall (or LAN1 since it isn't working). The description of the switch is that it is an unmanaged switch so it can't be doing anything bad. One though would be to reboot a desktop to be sure that any stale info from the previous firewall is gone. See if a freshly booted desktop can ping the firewall.
 
Solution