sys hard locks within 5min of playing any pc game

[Jimmy Currire]

Hello all,
I've seen many post about this but none solve my problem. I have a new personally custom built rig with Windows 10 as my OS. Within 5min of playing any PC game my system freezes up and I have to restart my machine. I have all the latest drivers, disabled my anti-virus software, limited my background apps, updated my bios, instructed windows not to lower power to the pcie slots, and all the other normal things most people advise to do. I have been running task manager during gameplay and noticed my game was using about 20% cpu, 1.5gbs of mem, and hardly no ssd usage. please help I will post my specs below. Gaming is now impossible. Thank you

CPU: AMD fx-9590 8 core
video card: GeForce gtx 980 ti
Sound card: SB Z
OS Win 10 pro 64bit build 10240
MB: Asus Formula V
Ram: 32gb
PS: 1500 watt
HD: 960gb SSD main + 1.5tb hdd storage
direct x: 12

p.s. going to try down clocking ram next...

 

[basroil]

Could be anything since you didn't state what type of error shows up. Here's some possible issues (and tests) in order of likelihood:
- Bad drivers, make sure you download the newest Win 10 drivers from the nvidia website, and other drivers for your other components.
- Ram issues, run a proper scan for memory issues and try running the system with only one stick.
-Overheating of components, record the temperatures to see if something is outside safe bounds.
- Power issues, record voltages. If 12V line drops below 11.5V, it might be a bad PSU
- General OS corruption, run sfc /scannow in an administrator command prompt.
- General disk failure. Start by checking the SMART values and doing a disk check.

 

[Jimmy Currire]

Could be anything since you didn't state what type of error shows up. Here's some possible issues (and tests) in order of likelihood:
- Bad drivers, make sure you download the newest Win 10 drivers from the nvidia website, and other drivers for your other components.
- Ram issues, run a proper scan for memory issues and try running the system with only one stick.
-Overheating of components, record the temperatures to see if something is outside safe bounds.
- Power issues, record voltages. If 12V line drops below 11.5V, it might be a bad PSU
- General OS corruption, run sfc /scannow in an administrator command prompt.
- General disk failure. Start by checking the SMART values and doing a disk check.

 

[Jimmy Currire]

There is no error to report. I'm running mem test now. Then I will down clock my ram. My mb and ram can run higher mhz then my cpu can handle. I'm hoping that's it. Also there is no over heating issues

 

[johnbl]

make sure you updated the audio driver on the motherboard: (if you have the hardware enabled)
https://www.asus.com/Motherboards/CROSSHAIR_V_FORMULA/HelpDesk_Download/

 

[Jimmy Currire]

make sure you updated the audio driver on the motherboard: (if you have the hardware enabled)
https://www.asus.com/Motherboards/CROSSHAIR_V_FORMULA/HelpDesk_Download/

thanks but it's disabled

 

[AnnieO]

Was having the same issue and I have the same Cpu. I placed the power plan to balanced from high and the lock ups stopped. Of course I spent 2 days updating, uninstalling, reinstalling, running different tests only to find it was a problem with Windows 10 and the power plan after the last update they shoved down my throat.

Try that see if it stops the lock ups for you.

 

[Jimmy Currire]

Was having the same issue and I have the same Cpu. I placed the power plan to balanced from high and the lock ups stopped. Of course I spent 2 days updating, uninstalling, reinstalling, running different tests only to find it was a problem with Windows 10 and the power plan after the last update they shoved down my throat.

Try that see if it stops the lock ups for you.

I will try that but 1st can you tell me what the pcie power management setting is on your balanced power setting? Ty

 

[2step]

I just installed the same CPU as you, fx-9590, and am having the exact same problem, only on Win7. Did you ever find a fix for this?