[SOLVED] System crash/hang after games/apps.

Tomo4235

Reputable
Dec 23, 2016
9
0
4,510
0
Hello peeps, hope all is well.

2 days ago i started to encounter a issue,
After playing any game or even watching something (youtube etc) that goes into full screen, i at some point quit/exit the game and it is causing my system to crash/freeze.
so it will take me back to the desktop after exiting what ever i am doing but from then i cannot do anything. my mouse cursor still moves but anything i click on does not responde. also when i hover my cursor over icons etc it highlights the item below as if it is no longer ligned up with the point of the arrow.
i cannot open task manager and i cannot shut down or restart the system. the only option i have is to hold down the power button and start again.
thanks in advance for any replies
 

Tomo4235

Reputable
Dec 23, 2016
9
0
4,510
0
Hello

Can you please try Defragmenting Your C: Drive, updating your graphics driver, updating your BIOS (if an update is available), and check for Windows updates?

Also, please Run the SFC /SCANNOW Command and if it fails to resolve the issue, please Increase the Virtual Memory of your computer and see if it helps.

Good Luck!!
sooooo after a few days it seems to be sorted, not sure which 1 of the things you told me to do actually worked as i did them all. thanks for the help
 

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