I built my computer half a year ago, I have never had a problem. I started playing shogun 2 through steam a few days ago, and last night when I went to play, it told me it was already running(though I couldn't see mention of it under task manager) so I restarted. Every time I tried to play the game the system crashed until the final crash stopped my system from booting. I managed to fix that today, and I reinstalled the game and flushed steam. The game is still downloading, and just now I had the same crash.
The message comes up saying American Megatrends, some system info and then telling me "power surges were detected during the previous power on."
Nothing else on the line was affected, it shouldn’t be hardware.
What is causing this?
I’m on Windows 10 pro, I have updated to the latest version.
In addition to this, the audio and video stop playing occasionally, forcing me to restart. This is usually coupled with the user interface breaking.
I have just been testing out other games. All seemed well until I started Shadow of Mordor. Before I did I had managed to get several smaller games and even Skyrim running successfully (with ultra settings I think it was) and it seemed there was no issue. But as soon as I started shadow of Mordor, it crashed! What is going on? Please advise!
I thought maybe the GPU... but Skyrim ran fine. This is a problem that has only started occurring in the last couple of days. I am fairly certain the hardware is still fine. I've not had this machine long, and I had to open up the machine just yesterday to unplug the SSD(as I couldn't boot after the crash) and while I had it open I made sure everything looked alright and was in place. The system still detects everything as it should. I did have an issue when loading civ 4, as it said my machine did not meet recommended requirements(seems unlikely).
I feel like there is something these are all depending on that is failing. Perhaps flash? I know shogun 2 uses flash, and I have had trouble on chrome with audio and video not working, but that seems to apply across the board, not just to flash content.
When it crashed I restarted with nothing but the shadow of Mordor, which caused yet another crash. So it's not that I was drawing too much power.
I'm just after running Uniengine Heaven benchmark, during which my system crashed again.
Please advise, I really need to get this fixed. I'm concerned that something is going to get damaged at this rate.
In the run up to the first crash, the events were as follows:
+ went to play shogun 2
+ shogun 2 was already running, I tried to close a couple of tasks I thought
were related in the task manager
+ still wouldn't launch, so I restarted the system
+ played a battle, at the end of which the system crashed.
After this, there have been numerous crashes. Firstly, I redid the same battle in shogun 2 at which point it crashed, then every other crash has been less predictable. I crashed in the menus a couple of times, I then decided to flush steam and reinstall shogun 2, during the installation it crashed again.
Then today, I tried to load other programmes and stress test/load various games and apps.
Please suggest some steps to take, or request more information. I desperately need your help!
UPDATE 1:
I have been running for 4-5 hours now, without trouble. I will shortly load shogun 2 and see if it crashes yet again.
I ran the game and within 10 minutes it crashed. It took longer than the last 8 or so times but it still did it.
The message comes up saying American Megatrends, some system info and then telling me "power surges were detected during the previous power on."
Nothing else on the line was affected, it shouldn’t be hardware.
What is causing this?
I’m on Windows 10 pro, I have updated to the latest version.
In addition to this, the audio and video stop playing occasionally, forcing me to restart. This is usually coupled with the user interface breaking.
I have just been testing out other games. All seemed well until I started Shadow of Mordor. Before I did I had managed to get several smaller games and even Skyrim running successfully (with ultra settings I think it was) and it seemed there was no issue. But as soon as I started shadow of Mordor, it crashed! What is going on? Please advise!
I thought maybe the GPU... but Skyrim ran fine. This is a problem that has only started occurring in the last couple of days. I am fairly certain the hardware is still fine. I've not had this machine long, and I had to open up the machine just yesterday to unplug the SSD(as I couldn't boot after the crash) and while I had it open I made sure everything looked alright and was in place. The system still detects everything as it should. I did have an issue when loading civ 4, as it said my machine did not meet recommended requirements(seems unlikely).
I feel like there is something these are all depending on that is failing. Perhaps flash? I know shogun 2 uses flash, and I have had trouble on chrome with audio and video not working, but that seems to apply across the board, not just to flash content.
When it crashed I restarted with nothing but the shadow of Mordor, which caused yet another crash. So it's not that I was drawing too much power.
I'm just after running Uniengine Heaven benchmark, during which my system crashed again.
Please advise, I really need to get this fixed. I'm concerned that something is going to get damaged at this rate.
In the run up to the first crash, the events were as follows:
+ went to play shogun 2
+ shogun 2 was already running, I tried to close a couple of tasks I thought
were related in the task manager
+ still wouldn't launch, so I restarted the system
+ played a battle, at the end of which the system crashed.
After this, there have been numerous crashes. Firstly, I redid the same battle in shogun 2 at which point it crashed, then every other crash has been less predictable. I crashed in the menus a couple of times, I then decided to flush steam and reinstall shogun 2, during the installation it crashed again.
Then today, I tried to load other programmes and stress test/load various games and apps.
Please suggest some steps to take, or request more information. I desperately need your help!
UPDATE 1:
I have been running for 4-5 hours now, without trouble. I will shortly load shogun 2 and see if it crashes yet again.
I ran the game and within 10 minutes it crashed. It took longer than the last 8 or so times but it still did it.
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