System Eternally Boots

[kinan525]

I recently built my very first computer, and upon started, it would eternally boot if the RAM was in dual channel slots. I remove 1 of them, and it starts up just fine. Could my motherboard be at fault or is it something in the settings I have to set? My motherboard is an MSI Gaming 5 model, and my RAM is 1600mhz ddr3 16gb ram. When I try one stick in slot's 3 and 4, they don't boot either, thus preventing me from using dual channel. 🙁

 

[Darkbreeze]

What are your system specs including motherboard model and revision number? What is your current memory population placement?

 

[kinan525]

What are your system specs including motherboard model and revision number? What is your current memory population placement?

Motherboard: Z97 MSI Gaming 5 [(not sure what the model or revision number is so here's a link ( http://us.msi.com/product/mb/Z97-GAMING-5.html#hero-overview)]
PSU: AX860 80+ Platinum
GPU: EVGA GTX 970 SSC
CPU: i7 4790K
RAM: Patriot Viper 3 Red DDR3 16gb (2x8gb) 1600mhz

I put the sticks in slot 2 and 4, and I tried with 1 and 3. I used each individual RAM on 1 or 2 and both sticks/slots work. I've updated my BIOS and it still eternally boots and shuts down.

 

[Darkbreeze]

Just for the sake of possible user manual errors, which I've seen on several occasions with MSI boards, try them in slots 1 and 2, then run CPU-Z and check the "memory" tab to see if dual or single channel operation is indicated in the channel box.

You might also want to reset the BIOS to optimal defaults, or manually verify that the settings for the memory match those of your modules.

 

[kinan525]

Just for the sake of possible user manual errors, which I've seen on several occasions with MSI boards, try them in slots 1 and 2, then run CPU-Z and check the "memory" tab to see if dual or single channel operation is indicated in the channel box.

You might also want to reset the BIOS to optimal defaults, or manually verify that the settings for the memory match those of your modules.

I will test these, but I'd like to point out that I turned on my computer before giving my CPU power; it turned on just fine and there were no shutting down. Once I wired my CPU, it began the crashing with the dual channel memory. Could it be the pins on the CPU are bent? I'm fairly knew to building computers lol

 

[Darkbreeze]

Considering it boots normally with only one module installed, I'd seriously doubt it was related to the CPU. I guess anything is possible though.