I'm looking for advice on how to track down what is likely a failed component...
I built a Win10 (Pro) system from a refurb Dell Precision T7600. Has dual 6-core Xeons. Originally had 32GB ECC RAM, added a second "set" - so it has 64GB of ECC RAM. Dell PERC RAID, and GTX 570 video. (System is for work and running multiple VMs simultaneously...not gaming.)
I leave the system on 24x7. "Sleep/Hibernate" is disabled, but monitor-off is set to 2hrs.
Random times - usually after the system is running for a week or two - I will return to my desktop and shake the mouse to wake the screen...the monitors will appear to wake (based on their LED changing status), and usually I'll get a mouse pointer, but the screen remains blank/black. Kbd is non-responsive (even ctrl-alt-del). Trying to ping the PC from another PC gets no response. So the system is mostly hung.
I have also seen the scenario where the monitors WILL wake, and you can click on windows, but they are all unresponsive. The clock in the Win Tray shows a date/time from the past and is not updating. Nothing seems to function, can not ping. The only thing that I can do to get it back is force power-off and power it back on...and it will appear to run fine for another period of time.
I have run some CPU stress tests, and they run for however long I try. Windows System Log has no adverse events correlated to the time it hangs. Memtest 86+ seems to stop and reboot almost immediately during the first test - IDK if that's due to the ECC RAM? I have tried the built-in/BIOS memtest, and it has not reported any issues.
So given that info, how can I track-down what's happening??? Thinking I have to methodically check components, but I'm unsure what I should reliably run to check the system.
So I appreciate any links/tips.
-AJ
I built a Win10 (Pro) system from a refurb Dell Precision T7600. Has dual 6-core Xeons. Originally had 32GB ECC RAM, added a second "set" - so it has 64GB of ECC RAM. Dell PERC RAID, and GTX 570 video. (System is for work and running multiple VMs simultaneously...not gaming.)
I leave the system on 24x7. "Sleep/Hibernate" is disabled, but monitor-off is set to 2hrs.
Random times - usually after the system is running for a week or two - I will return to my desktop and shake the mouse to wake the screen...the monitors will appear to wake (based on their LED changing status), and usually I'll get a mouse pointer, but the screen remains blank/black. Kbd is non-responsive (even ctrl-alt-del). Trying to ping the PC from another PC gets no response. So the system is mostly hung.
I have also seen the scenario where the monitors WILL wake, and you can click on windows, but they are all unresponsive. The clock in the Win Tray shows a date/time from the past and is not updating. Nothing seems to function, can not ping. The only thing that I can do to get it back is force power-off and power it back on...and it will appear to run fine for another period of time.
I have run some CPU stress tests, and they run for however long I try. Windows System Log has no adverse events correlated to the time it hangs. Memtest 86+ seems to stop and reboot almost immediately during the first test - IDK if that's due to the ECC RAM? I have tried the built-in/BIOS memtest, and it has not reported any issues.
So given that info, how can I track-down what's happening??? Thinking I have to methodically check components, but I'm unsure what I should reliably run to check the system.
So I appreciate any links/tips.
-AJ
Facebook
Twitter
Instagram