[SOLVED] System hangs BEFORE loading Windows 10

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Do you know when you are trying to use a search engine for something but you can't figure out how to phrase it to find what you want?

That is me, right now. I am sure this isn't unheard of, but when my system is supposed to boot where it displays the hardware info momentarily on the screen, it hangs.

Doesn't give me the option to hit del for BIOS, nothing, just a blank screen, apart from displaying "9C" in the bottom right corner, which it has always done.

But when it loads Windows 10 it loads just fine, it seems to just do it about every other time.

I am thinking it might be a fault on the hardware level, like the motherboard on it's way out, as I've had it since December 2013.

Any ideas!?

 

[Colif]

Do you know when you are trying to use a search engine for something but you can't figure out how to phrase it to find what you want?

All the time. ALthough its worse when Google thinks it knows what you want when its actually the opposite.

What are specs of the PC?

try turning fast startup off and see if it helps - https://www.tenforums.com/tutorials/4189-turn-off-fast-startup-windows-10-a.html (that is assuming its possibly a windows problem)

 

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My specs

MSI Z87G55 MoBo
Intel Core i5 4670k CPU
8GB Corsair Vengeance DDR3 memory
MSI Nvidia GTX 760 OC GPU
Crucial MX500 SSD
Corsair RM650m PSU

 

[Colif]

Try running live update 6 and see if it can find any newer drivers that what you have - its on utility tab here - https://www.msi.com/Motherboard/support/Z87-G55.html#down-driver&Win10 64

there are a few from recent years on there.

Did you try fast startup? Its possibly a driver that doesn't work well with the new WIn 10 power schemes.

 

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I followed the link that you gave me. I downloaded the registry entry to disable fast startup. It didn't work. It doesn't even let me access the bios. It just says "9C" in the bottom right corner.

 

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Update: I've removed a USB cable from the USB port that wasn't plugged into anything. That solved it.

 

[Colif]

Update: I've removed a USB cable from the USB port that wasn't plugged into anything. That solved it.

I have this problem with my PC. If I charge my BT headphones via USB on front port of PC and not Disconnect it from windows BT menu before unplugging it from my PC, my PC will randomly sit on the startup screen and not see any devices, at one start up. I think it happens more if I leave cable attached afterwards.

I know it does it now but its weird. I have to assume because the BIOS on my motherboard is older than the headset, and it gets weirded out.

Glad you sorted it out