Question system keep crashing

[LaNtErN195]

so this started a few weeks ago
i was playing battlefield 5 as usual and then suddenly the screen went gone for 5 second and then when it came back
the screen was orange and audio was messed up too
no BS or anything
it just happened and i had to hard shutdown the system to get it to boot again
but i thought maybe 1 in 1000 time crashing was normal and then it started happing in pretty much every single session of my game
sometimes after 2 minutes into the game and sometimes its fine for hours
i play BF5 Warzone Fall guys the OG C&C Generals (yes i still play it after 20 years) and Control and this behavior only happens on BF5 and fall guys
Control and warzone and generals are fine and i never had any issue with them
i was on win 11 and i thought maybe that's what messing with me but i switched to windows 10 last night and no such luck
i already tried
bios reset and update
DDU with the latest driver
latest windows updates
new windows 10 install

i did prime95 torture setting and hours of furmark and a gpu vram tester at the same time and they passed it all the way with no issue
i also did memtest86 for added bonus
nothing was bad hardware wise as far as i can tell and all the temps are in 60-70 range with cpu and gpu boosting to the clock speed that they should

but after checking event viewer i noticed that every time i get this error i get a crash


The description for Event ID 56 from source Application Popup cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer.
If the event originated on another computer, the display information had to be saved with the event.
The following information was included with the event:
ACPI
2
The message resource is present but the message was not found in the message table



specs:
i3 10100
Gigabyte H410m S2H rev 1.0
Zotac GTX 970 AMP EXTREME CORE EDITION
16 GB Kingston Hyperx Fury 2400 mhz cl 15
intel stock cooler
Adata XPG GAMMIX S5 256 GB NVMe drive (BF5 is on this drive)
an old 2.5 inch 640 GB Toshiba sata hard drive that i took out of an old laptop (which has fall guys and the rest of the games)
480 watt 80 plus bronze power supply from a local brand that i actually trust

what's going on here?

 

[Ralston18]

This:

"480 watt 80 plus bronze power supply from a local brand that i actually trust".

Fair enough that you know and trust the brand.

However, I would be remiss if I did not ask what brand and source?

 

[LaNtErN195]

This:

"480 watt 80 plus bronze power supply from a local brand that i actually trust".

Fair enough that you know and trust the brand.

However, I would be remiss if I did not ask what brand and source?

its a Mastertech TX480 watt 80 plus bronze
its a legit brand sell by an iranian company called terabyteco
here is a link
https://www.terabyteco.com/ProductDetail/20294/منبع-تغذیه(پاور)کامپیوتر-مستر-تک-مدل-TX480W

 

[Ralston18]

No knowledge of that PSU so will need to defer to others who know/use it as a product.

= = = =

Do you have multi-meter and know how to use it? Or know someone who does?

https://www.lifewire.com/how-to-manually-test-a-power-supply-with-a-multimeter-2626158

Not a full test because the PSU is not under load.

However, any voltages out of tolerance make the PSU suspect.

Also: is it possible for you to borrow another known working PSU to swap into your system? Higher wattage if at all possible,

(Remember: do not mix and match cables from different PSUs.)

 

[LaNtErN195]

No knowledge of that PSU so will need to defer to others who know/use it as a product.

= = = =

Do you have multi-meter and know how to use it? Or know someone who does?

https://www.lifewire.com/how-to-manually-test-a-power-supply-with-a-multimeter-2626158

Not a full test because the PSU is not under load.

However, any voltages out of tolerance make the PSU suspect.

Also: is it possible for you to borrow another known working PSU to swap into your system? Higher wattage if at all possible,

(Remember: do not mix and match cables from different PSUs.)

just tested it with a 1000 watt seasonic prime psu and it did crashed again

also i trust the mastertech psu because a friend of mine who is an electronic engineer tested it with a load generator after i bought it about 2 years ago and after about 12 hours of testing and internal observation he confirmed that it is delivering what it should like a high quality unit
also i just replaced the gpu thermal paste and dropped the temp from 73 to 68

 

[LaNtErN195]

No knowledge of that PSU so will need to defer to others who know/use it as a product.

= = = =

Do you have multi-meter and know how to use it? Or know someone who does?

https://www.lifewire.com/how-to-manually-test-a-power-supply-with-a-multimeter-2626158

Not a full test because the PSU is not under load.

However, any voltages out of tolerance make the PSU suspect.

Also: is it possible for you to borrow another known working PSU to swap into your system? Higher wattage if at all possible,

(Remember: do not mix and match cables from different PSUs.)

hi
quick update
I'm getting thousand of these warning in event viewer


A corrected hardware error has occurred.
Component: PCI Express Root Port
Error Source: Advanced Error Reporting (PCI Express)
Primary Bus😀evice:Function: 0x0:0x1D:0x2
Secondary Bus😀evice:Function: 0x0:0x0:0x0
Primary Device Name😛CI\VEN_8086&DEV_A39A&SUBSYS_50011458&REV_F0
Secondary Device Name:


i found out what pci express is making all this noise
the problem is i dont really know what its related to
i have a gpu at gen3 16x and an NVMe drive at gen3 2x
here are photos

 

[Ralston18]

Seems to be flagging a hardware error.

What, if anything, do you see in Reliability History?

Reference (you can search for other similar articles and explanations):

https://techshift.net/what-is-the-pci-express-root-port/

Even though hardware seems to be suspect I would start with software.

Just to resolve any potential buggy or corrupted Windows files being involved.

First run the built in Windows troubleshooters. The troubleshooters may find and fix something.

Then run "sfc /scannow" and "dism"

References:

https://www.lifewire.com/how-to-use-sfc-scannow-to-repair-windows-system-files-2626161

https://www.windowscentral.com/how-use-dism-command-line-utility-repair-windows-10-image

Could be that anyone of the three could fix the problem or reveal more information about the source or nature of the problem.

Before doing anything though ensure (as you should always be doing) that all important data is backed up at least 2 x to locations off of the problem computer. Verify that the backups are recoverable and readable.