Question System not booting

[aljo]

My computer does not turn on. I have tried everything in my power. There is an error light that's shining red on my motherboard which indicates a CPU problem. I have contacted AMD for a RMA on the processor and recieved a new one. The same problem. I have tried 3 different BIOS versions, no change. I got a friend to lend me his pc to swap everything. GPU is working fine, RAM is working fine. PSU was working fine. The only problem we ran into was the Processor/motherboard. I have gotten the RMAd CPU back and installed it. It still does not work. I hope it's not a problem with the MOBO cause it's the only item I can not RMA ( got it as a reward for internship ). I have been without my gaming/school/work pc for three weeks at this point. I am desperate. Thanks for any advice. If you need any more info, please don't be shy.


SPECS:
CPU: Ryzen 7 5800x,
GPU: ASUS ROG STRIX GTX 1080, 8GB,
RAM: 4x8GB 3600MHz Corsair Vengeance RGB,
MOBO: ASUS ROG STRIX B550-F Gaming
PSU: Corsair RM850x
Discs: 500GB M.2, 2x500GB SSD, 1TB HDD

 

[Ralston18]

How long ago did you receive the motherboard? Do you know where the motherboard was purchased?

Contact the seller.

Also dontact Asus.

Explain that the motherboard was a gift and that you do not have any purchase information.

Be prepared to provide motherboard serial number, revision information, etc..

No harm in trying.

 

[aljo]

How long ago did you receive the motherboard? Do you know where the motherboard was purchased?

Contact the seller.

Also dontact Asus.

Explain that the motherboard was a gift and that you do not have any purchase information.

Be prepared to provide motherboard serial number, revision information, etc..

No harm in trying.

Hey thanks. I got the motherboard in late may to early june. I have no clue where they got it from, but it was most likely a local shop.

I've contacted ASUS yesterday, or should I say I sent their support team a ticket and am waiting for a response.