System not reading DVD ROM

[fishacura]

Just finished a homebuilt system last weekend. Read my DVD rom fine at first (which I know because I got Windows installed via dvd). Also notice that the BIOS recognizes the drive currently. However, no drive letter exists in windows explorer. I went out to device manager and it says the driver is up to date but the error message I get also says "Windows cannot start this hardware device because its configuration information (in the registry) is incomplete or damaged. (Code 19)" Thoughts on a remedy to this one?

 

[noidea_77]

Uninstall from device manager and reboot. Windows should reinstall it automatically.

 

[fishacura]

I just tried that. When I rebooted windows...same error message. I wonder if I should completely unplug the SATA...reboot...then re-plug the SATA and reboot. Let me try that right now.

 

[prit87]

check the sata cables it may be loose or faulty...

 

[noidea_77]

http://www.tomshardware.co.uk/forum/255337-32-upper-lower-filters

 

[fishacura]

noidea_77 genius! There was an upper filter there. Not sure what it means but deleted it and now it's fine. THANKS!