Oct 24, 2021
7
1
25
1
Hi...

So my PC started randomly restarting 3 Months ago... it came out of no where and the System worked perfectly fine before.
The Eventlog showed a fatal Error: Kernel-Power, Event-ID: 41.
First things I did were changing settings in my system, updating all the drivers (BIOS, GPU, CPU, etc.), throttling down the hardware, watching the temperatures and waiting for another random restart.
2 days later, running without a problem, the next restart happened... After googling and asking some friends I first tested the RAM with memtest86 for 3 times and had 0 Errors, the RAM is compatible and even with lower frequency and higher timings the restarts happened.
Then I changed the PSU but it didnt help, the PC is still restarting like 4 times a week...
After that I installed Windows on a new M2.SSD that i bought, hoping that its maybe just Windows fault... :( ....still restarting.
I benchmarked the System like 5 to 10 times in a row without a problem, but then when I play, watch a video or just chill in discord the restarts appear.
So all thats left is the Motherboard or the power outlet.
I really dont think its the power outlet because my 2 monitors and a desk lamp always stay on...
If I had the money I would just buy a new Motherboard but I am not sure if it is the real problem here...

If anyone knows what could help me I would be very happy if you comment! :)))
Thanks for reading all this! :))

Specs:
  • CPU AMD Ryzen 7 3800XT -COOLING NZXT Kraken X53 / 240mm
  • GPU XFX Merc 319 AMD Radeon RX 6700 XT
  • RAM 32GB (2x (2x 8192MB) G.Skill Trident Z RGB DDR4-3600 DIMM CL16-16-16-36 Dual Kit)
  • MB Gigabyte B550 Aorus Elite V2 (BIOS F14e)
  • old PSU CoolerMaster V750 Gold V2 / 750 Watt 80+ Gold / Full-Modular
  • new PSU be quiet! Straight Power 11 / 850 Watt 80+ Gold / Full-Modular
-M2 SSD WD_Black SN750 NVMe - Windows 10 installed
-Sata SSD Crucial MX500 1TB - Games and stuff
 
Oct 24, 2021
7
1
25
1
It does a full reset the the bios on everything including old cpu logs will not remove bios update
So all I did was setting the RAM to 3200MHz instead of 3600MHz....
After googleing a bit I found out that the RAM I have is not compatible with my mobo at a certain frequency...

BUT at least the reboots are gone!!! :)

Thanks for helping out!
 
Reactions: white.a.drew
Hi...

So my PC started randomly restarting 3 Months ago... it came out of no where and the System worked perfectly fine before.
The Eventlog showed a fatal Error: Kernel-Power, Event-ID: 41.
First things I did were changing settings in my system, updating all the drivers (BIOS, GPU, CPU, etc.), throttling down the hardware, watching the temperatures and waiting for another random restart.
2 days later, running without a problem, the next restart happened... After googling and asking some friends I first tested the RAM with memtest86 for 3 times and had 0 Errors, the RAM is compatible and even with lower frequency and higher timings the restarts happened.
Then I changed the PSU but it didnt help, the PC is still restarting like 4 times a week...
After that I installed Windows on a new M2.SSD that i bought, hoping that its maybe just Windows fault... :( ....still restarting.
I benchmarked the System like 5 to 10 times in a row without a problem, but then when I play, watch a video or just chill in discord the restarts appear.
So all thats left is the Motherboard or the power outlet.
I really dont think its the power outlet because my 2 monitors and a desk lamp always stay on...
If I had the money I would just buy a new Motherboard but I am not sure if it is the real problem here...

If anyone knows what could help me I would be very happy if you comment! :)))
Thanks for reading all this! :))

Specs:
  • CPU AMD Ryzen 7 3800XT -COOLING NZXT Kraken X53 / 240mm
  • GPU XFX Merc 319 AMD Radeon RX 6700 XT
  • RAM 32GB (2x (2x 8192MB) G.Skill Trident Z RGB DDR4-3600 DIMM CL16-16-16-36 Dual Kit)
  • MB Gigabyte B550 Aorus Elite V2 (BIOS F14e)
  • old PSU CoolerMaster V750 Gold V2 / 750 Watt 80+ Gold / Full-Modular
  • new PSU be quiet! Straight Power 11 / 850 Watt 80+ Gold / Full-Modular
-M2 SSD WD_Black SN750 NVMe - Windows 10 installed
-Sata SSD Crucial MX500 1TB - Games and stuff
With the pc powered off Unplug the psu then remove the lithium battery from the mobo. Once these steps are complete hold the power button on the case for 30s x2s once done reseat battery then psu cable. Boot to BIOs and reset the ram to docp make sure the cpu is clocked where you want it... make sure your boot drive is still the priority boot drive. If you have raid reset the raid options. Save settings and boot
 
Hi...

So my PC started randomly restarting 3 Months ago... it came out of no where and the System worked perfectly fine before.
The Eventlog showed a fatal Error: Kernel-Power, Event-ID: 41.
First things I did were changing settings in my system, updating all the drivers (BIOS, GPU, CPU, etc.), throttling down the hardware, watching the temperatures and waiting for another random restart.
2 days later, running without a problem, the next restart happened... After googling and asking some friends I first tested the RAM with memtest86 for 3 times and had 0 Errors, the RAM is compatible and even with lower frequency and higher timings the restarts happened.
Then I changed the PSU but it didnt help, the PC is still restarting like 4 times a week...
After that I installed Windows on a new M2.SSD that i bought, hoping that its maybe just Windows fault... :( ....still restarting.
I benchmarked the System like 5 to 10 times in a row without a problem, but then when I play, watch a video or just chill in discord the restarts appear.
So all thats left is the Motherboard or the power outlet.
I really dont think its the power outlet because my 2 monitors and a desk lamp always stay on...
If I had the money I would just buy a new Motherboard but I am not sure if it is the real problem here...

If anyone knows what could help me I would be very happy if you comment! :)))
Thanks for reading all this! :))

Specs:
  • CPU AMD Ryzen 7 3800XT -COOLING NZXT Kraken X53 / 240mm
  • GPU XFX Merc 319 AMD Radeon RX 6700 XT
  • RAM 32GB (2x (2x 8192MB) G.Skill Trident Z RGB DDR4-3600 DIMM CL16-16-16-36 Dual Kit)
  • MB Gigabyte B550 Aorus Elite V2 (BIOS F14e)
  • old PSU CoolerMaster V750 Gold V2 / 750 Watt 80+ Gold / Full-Modular
  • new PSU be quiet! Straight Power 11 / 850 Watt 80+ Gold / Full-Modular
-M2 SSD WD_Black SN750 NVMe - Windows 10 installed
-Sata SSD Crucial MX500 1TB - Games and stuff
Is your gpu daisy chained or are there two separate psu cables running to it????
Daisy chaining a gpu- using a single psu cable two power more then pcie port on the gpu
 
Oct 24, 2021
7
1
25
1
With the pc powered off Unplug the psu then remove the lithium battery from the mobo. Once these steps are complete hold the power button on the case for 30s x2s once done reseat battery then psu cable. Boot to BIOs and reset the ram to docp make sure the cpu is clocked where you want it... make sure your boot drive is still the priority boot drive. If you have raid reset the raid options. Save settings and boot
So you want me to clear the CMOS? Or does it do something else?
 
Oct 24, 2021
7
1
25
1
It does a full reset the the bios on everything including old cpu logs will not remove bios update
So all I did was setting the RAM to 3200MHz instead of 3600MHz....
After googleing a bit I found out that the RAM I have is not compatible with my mobo at a certain frequency...

BUT at least the reboots are gone!!! :)

Thanks for helping out!
 
Reactions: white.a.drew

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