Question System reboots every 5 minutes ?

[flashbdx]

As the title says, my system reboots after about 5 minutes of use or idle. Previously it was rebooting after a few hours, so I wiped the c drive with another pc and reinstalled Windows. It took many attempts to get through the Windows installation and now that it finally completed this is what I am left with. I also updated the mobo bios before the reinstall so it is up to date.

 

[Lutfij]

When posting a thread of troubleshooting nature, it's customary to include your full system's specs. Please list the specs to your build like so:
CPU:
CPU cooler:
Motherboard:
Ram:
SSD/HDD:
GPU:
PSU:
Chassis:
Monitor:
include the age of the PSU apart from it's make and model. BIOS version for your motherboard at this moment of time.

reinstalled windows
Where did you source the installer for your OS?

It took many attempts to get through the windows installation
Please elaborate. Assuming you're working with Windows 10, did you install the OS in offline mode, then manually installing all drivers relevant to your platform in an elevated command?

 

[SkyNetRising]

my system reboots after about 5 minutes of use or idle.

Turn off auto restart on system failure and you should get BSOD instead of reboot.
Show a photo of BSOD. It contains diagnostic information.
(upload to imgur.com and post link)

Clear checkbox here:

How to disable auto System Restart? - All-In-One Digital Adoption Platform

Resolve Auto system restart issue, in order to optimize the system, in this blog you will learn how to disable auto system restart

anakage.com

 

[flashbdx]

When posting a thread of troubleshooting nature, it's customary to include your full system's specs. Please list the specs to your build like so:
CPU:
CPU cooler:
Motherboard:
Ram:
SSD/HDD:
GPU:
PSU:
Chassis:
Monitor:
include the age of the PSU apart from it's make and model. BIOS version for your motherboard at this moment of time.

reinstalled windows
Where did you source the installer for your OS?

It took many attempts to get through the windows installation
Please elaborate. Assuming you're working with Windows 10, did you install the OS in offline mode, then manually installing all drivers relevant to your platform in an elevated command?

Specs
B550 Aorus Elite v2 on bios F18d
CPU: Ryzen 7 5800X
GPU: Tuf Gaming RTX 3070
SSDs: 2 x WD Black 2TB NVMe and 2 x Samsung 910 Evo 2TB.
PSU: Corsair 750x

I used the Windows Media Creation Tool for the OS install.

The install froze and rebooted about a dozen times before it completed, I had to disconnect my system from the internet to get it to finish. I don't know how to get drivers through commands, so as of now they are whatever Windows found when I reconnected PC to the internet.

 

[flashbdx]

Turn off auto restart on system failure and you should get BSOD instead of reboot.
Show a photo of BSOD. It contains diagnostic information.
(upload to imgur.com and post link)

Clear checkbox here:

How to disable auto System Restart? - All-In-One Digital Adoption Platform

Resolve Auto system restart issue, in order to optimize the system, in this blog you will learn how to disable auto system restart

anakage.com

I turned off this setting but the system still randomly reboots there is no bsod.

System also occasionally freezes on boot splash screen where is it displaying the mobo logo instead of the windows logo as normal. The system also occasionally freezes and does not reboot.

 

[Lutfij]

I had to disconnect my system from the internet to get it to finish.
Yes, you disconnect from the www while installing the OS, when you come across the OOBE screen, you do this;

View: https://www.youtube.com/shorts/_GuFH9KdHC0


I don't know how to get drivers through commands
You will need a donor system/laptop, download all drivers that are the latest version pertaining to your platform, store them on a pen drive. Once you've finished installing the OS in offline mode, install all drivers in an elevated command, i.e, Right click installer>Run as Administrator.
^ you don't let the OS download and install drivers it thinks is right for your platform, that's what usually causes instability issues.

PSU: Corsair 750x

include the age of the PSU apart from it's make and model.

SSDs: 2 x WD Black 2TB NVMe and 2 x Samsung 910 Evo 2TB.

You're advised to disconnect all drives except the one you intend to install the OS on, so the OS doesn't create system partitions on other drives. Has happened to many across the years.

Speaking of OS, did you recreate the installer to rule out a corruption?

 

[flashbdx]

I had to disconnect my system from the internet to get it to finish.
Yes, you disconnect from the www while installing the OS, when you come across the OOBE screen, you do this;

View: https://www.youtube.com/shorts/_GuFH9KdHC0


I don't know how to get drivers through commands
You will need a donor system/laptop, download all drivers that are the latest version pertaining to your platform, store them on a pen drive. Once you've finished installing the OS in offline mode, install all drivers in an elevated command, i.e, Right click installer>Run as Administrator.
^ you don't let the OS download and install drivers it thinks is right for your platform, that's what usually causes instability issues.

corsair 750x psu.


2x wd black 2tb name ssd
2x Samsung 910 evo sad 2tb
You're advised to disconnect all drives except the one you intend to install the OS on, so the OS doesn't create system partitions on other drives. Has happened to many across the years.

Speaking of OS, did you recreate the installer to rule out a corruption?

Psu is maybe 2 years old. I created new media on a new usb stick, removed all drives but the primary and now it's rebooting during the windows installation itself.

 

[KingLoki]

Unplug all usb and sata devices. You may need to remove the motherboard and place it outside the case and run it bare-bones e.g. CPU, GPU, RAM only, with it sitting on an anti-static surface just in case the motherboard is shorting out somewhere whilst being screwed in. Then see if it POSTS ok. Then turn off and plug in the hard drive with Windows & boot to see if it is stable. Worth a try !

 

[SkyNetRising]

now it's rebooting during the windows installation itself.

Check cpu temperatures.
What cpu cooler are you using?
What ram are you using? How many modules? Is A-XMP/EXPO enabled?

Disable A-XMP/EXPO in BIOS.
Try to use your pc with single ram module installed.
See if random reboots continue.

Test your ram. Use memtest86.

 

[flashbdx]

Unplugged everything, tried multiple dims of ram 1 at a time, and it's still freezing or rebooting during windows installation, gets yo between 70 and 80% then freezes or reboots

 

[flashbdx]

Cpu temps are fine I'm using a 240mm aoi and it's running fine. I have 4 dims or ram for 32gb total. No improvement or anything, fully stock speed.

 

[SkyNetRising]

Cpu temps are fine I'm using a 240mm aoi and it's running fine.

How are you checking cpu temperature? Can you show a screenshot?

I have 4 dims or ram for 32gb total. No improvement or anything, fully stock speed.

4 dimms - that's your problem.
Were all modules from single kit (sold together in a single package) ?
Or were they from multiple kits?
Modules from different kits may have compatibility issues, when working together.

Can you show screenshots from CPU-Z - memory and spd sections?
(upload to imgur.com and post link)

 

[flashbdx]

How are you checking cpu temperature? Can you show a screenshot?

4 dimms - that's your problem.
Were all modules from single kit (sold together in a single package) ?
Or were they from multiple kits?
Modules from different kits may have compatibility issues, when working together.

Can you show screenshots from CPU-Z - memory and spd sections?
(upload to imgur.com and post link)

They were 2 of the exact same kits they've worked fine for over 2 years. I can't get the system to run at this point so none of these screenshot are possible.

 

[flashbdx]

I have replaced mobo, power supply, and boot drive in this system and it's still rebooting after a few minutes. Not sure what else to do here.

 

[flashbdx]

I had a windows 10 machine that would reboot after a few minutes and I couldn't find luck getting a fix in that section. I ended up upgrading the mobo, psu, and boot drive and the problem still persists. I have updated mobo to latest bios and all drivers seem to be current. The system was upgraded to windows 11.

Occasionally the system resets, other times it simply freezes, it's about 5050.

Specs
ROG strix b550f wifi 2 mobo
Corsair rm1000e psu
Team group 1tb boot name
32gb ddr4 corsair vengeance pro Rob ram
Tuf gaming rtx 3070ti

I've already tried limiting the system to a single stick of ram and tried them all and it didn't change the situation. Temps are all within normal limits as reported on the bios page.

 

[Lutfij]

Please stick to one thread

 

[KingLoki]

So, will it not boot in safe mode?

 

[flashbdx]

So, will it not boot in safe mode?

Since replacing parts it does boot just fine, but it usually freezes, or sometimes reboots after a few minutes. I did once get a bluescreen that said the error was watchdog, but otherwise it never blue screens

 

[SkyNetRising]

Since replacing parts it does boot just fine, but it usually freezes, or sometimes reboots after a few minutes. I did once get a bluescreen that said the error was watchdog, but otherwise it never blue screens

Have you run memtest86 (as suggested in post #9) ?
Can you show screenshots requested before? (post #12)

 

[ubuysa]

Can you please download the SysnativeBSODCollectionApp and save it to the Desktop. Then run it and upload the resulting zip file to a cloud service with a link to it here. The SysnativeBSODCollectionApp collects all the troubleshooting data we're likely to need. It DOES NOT collect any personally identifying data. It's used by several highly respected Windows help forums (including this one). I'm a senior BSOD analyst on the Sysnative forum where this tool came from, so I know it to be safe.

You can of course look at what's in the zip file before you upload it, most of the files are txt files. Please don't change or delete anything though. If you want a description of what each file contains you'll find that here.

 

[flashbdx]

Have you run memtest86 (as suggested in post #9) ?
Can you show screenshots requested before? (post #12)

That's not currently possible, I tried going down to 2 sticks of ram instead of 4, and even tried a brand new kit of ram, and now the system won't even post. I tried putting all 4 sticks back as well and still no post. The motherboard doesn't show any error, but I never get a bios screen.

 

[Ralston18]

@lflashbdx

This motheboard?

https://dlcdnets.asus.com/pub/ASUS/...WEB.pdf?model=ROG STRIX B550-F GAMING WIFI II

Do verify that I found the applicable User Guide.

Review and reread the entire Guide paying close attention to all specs, supported components, supported configurations, fine print, warnings etc..

Make notes as you go regarding your system, Look for differences. If there are differences then be sure that the reason for any given difference is known and understood.

For example: the installed RAM and the RAM slots being used per Pages 1-5 and 1-6.

(Note: some motherboards require that the first physically installed RAM be placed in a specific slot - commonly DIMMA2. Does not appear to apply to your motherboard - be sure to confirm if or if not that is an installation requirement.

Go to ROG's website to check for more updated information.

Also not uncommon that there is a "loose" connection somewhere., What appears to be fully and firmly in place is actually not. Unseat and reseat all connectors, cards, RAM, jumpers, and case connections a few times. Something that seemed ok may suddenly go more smoothly and firmly into place. Do leave the CPU alone for the time being.

As a matter or elimination, I suggest resetting the CMOS battery per Page 1-17. Note the warnings at the bottom of the page. E.g.: " Short circuiting or placing a jumper cap will cause system boot failure".

Likely no harm in installing a new , fresh CMOS battery as well.

Start over/"do over" as if it all was your first build. Take your time, read carefully, check and check everything, look for possible shorts (I/O panel and elsewhere) and signs of damage. Cracked connectors. Case connectors can easily get mixed up cause problems.

Work in a clean well lit area with the proper tools. Do not work if tired or stressed. Be very deliberate and do not move on if a problem is encounted. Resolve that problem first.

The overall objective being to ensure that there is not some simple error of omission or commission.