Ok, I have a stock gateway desktop computer that I have not done any changes to - I use it for my work computer.
I came to work this morning, used the computer for 20 minutes and experienced a shutdown without any warning. Once it happened, the computer was stuck in a really short reboot cycle. It wouldnt even get to the BIOS screen. I decided to unplug the computer and clean out the inside as it was quite dusty. Once I brought the computer back it booted into windows. I went into the event viewer and tried to see if there was anything abnormal - nothing stood out. I did notice that the computer was no longer connecting via the network port - an integrated port on the motherboard. As I was going into the system hardware section to see if any of the hardware components were throwing errors, it restarted agian (All the hardware was showing fine). This time I was able to get to the "safe mode" loading area, so I decided to run the computer in safe mode and see if there was and changes. After a short period of time in safe mode - same restart. finally I thought I would see if the same thing is happening in the BIOS. I was able to load the BIOS and see the PC health section. I sat and watched the temperature of the CPU stay at 33 and the system temperature rise from 25C to 36C. During this time the computer restarted 2 times at around 32C and 36C. The computer seems to run for the longest time in this state, so I thought I would see if its an overheating issue. I started windows again, didnt run much for very long before a crash. Once it restarted I immediately went into the BIOS and saw a system temperature of 35C.
There are 2 strange things happening:
1. CPU temperature seems to stay at 33C - not sure if this is just staying cool, or something is not showing correctly.
2. The networking port appears to no longer be working after the first crash.
Thoughts?
Chad
I came to work this morning, used the computer for 20 minutes and experienced a shutdown without any warning. Once it happened, the computer was stuck in a really short reboot cycle. It wouldnt even get to the BIOS screen. I decided to unplug the computer and clean out the inside as it was quite dusty. Once I brought the computer back it booted into windows. I went into the event viewer and tried to see if there was anything abnormal - nothing stood out. I did notice that the computer was no longer connecting via the network port - an integrated port on the motherboard. As I was going into the system hardware section to see if any of the hardware components were throwing errors, it restarted agian (All the hardware was showing fine). This time I was able to get to the "safe mode" loading area, so I decided to run the computer in safe mode and see if there was and changes. After a short period of time in safe mode - same restart. finally I thought I would see if the same thing is happening in the BIOS. I was able to load the BIOS and see the PC health section. I sat and watched the temperature of the CPU stay at 33 and the system temperature rise from 25C to 36C. During this time the computer restarted 2 times at around 32C and 36C. The computer seems to run for the longest time in this state, so I thought I would see if its an overheating issue. I started windows again, didnt run much for very long before a crash. Once it restarted I immediately went into the BIOS and saw a system temperature of 35C.
There are 2 strange things happening:
1. CPU temperature seems to stay at 33C - not sure if this is just staying cool, or something is not showing correctly.
2. The networking port appears to no longer be working after the first crash.
Thoughts?
Chad
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