G

Guest

Guest
Archived from groups: microsoft.public.windowsxp.general (More info?)

In attempting to remove a virus using procedure from Norton Something has
haapend where I cant reboot my PC. One of the task Norton Suggested was to
deactivate System restore which I did. I'd like to reativate this and see if
I can restore to a previous point but since I can't reboot I can't
reactivate. I tried in safe mode but that doesn't work.

Any other suggestions.
 

Byte

Distinguished
Apr 17, 2004
1,199
0
19,280
Archived from groups: microsoft.public.windowsxp.general (More info?)

Boot with your WindowsXP CD, it is bootable.
--
XP-WNP
Today is the first day of the
rest of your life.


"dcdrj2" wrote:

> In attempting to remove a virus using procedure from Norton Something has
> haapend where I cant reboot my PC. One of the task Norton Suggested was to
> deactivate System restore which I did. I'd like to reativate this and see if
> I can restore to a previous point but since I can't reboot I can't
> reactivate. I tried in safe mode but that doesn't work.
>
> Any other suggestions.
 
G

Guest

Guest
Archived from groups: microsoft.public.windowsxp.general (More info?)

Unfotuneately this is an HP system and they do not supply the CD. thnaks for
the thought

"Byte" wrote:

> Boot with your WindowsXP CD, it is bootable.
> --
> XP-WNP
> Today is the first day of the
> rest of your life.
>
>
> "dcdrj2" wrote:
>
> > In attempting to remove a virus using procedure from Norton Something has
> > haapend where I cant reboot my PC. One of the task Norton Suggested was to
> > deactivate System restore which I did. I'd like to reativate this and see if
> > I can restore to a previous point but since I can't reboot I can't
> > reactivate. I tried in safe mode but that doesn't work.
> >
> > Any other suggestions.
 
G

Guest

Guest
Archived from groups: microsoft.public.windowsxp.general (More info?)

Hi,

Disabling System Restore purges all existing restore points. There's no getting them back.

Norton's advise to disable System Restore before virus removal is WRONG.

If something goes wrong in the virus/malware removal process you will have no way to
reverse your actions. Sometimes the removal process can be more damaging to the system
than the infection. Two examples would be if the system became unbootable, or if the
ability to connect to the internet to retrieve additional cleaning utilities is lost. So
it is a good practice to leave System Restore intact until the cleaning process is over.
Warning: Just don't forget to purge all existing restore points after the cleaning is
complete.

Note: Virus infection detected within restore points will not re-infected a system unless
the system is restored using System Restore.

Your next option is a Repair Install.
How to Perform a Windows XP Repair Install by Michael Stevens MS-MVP:
http://michaelstevenstech.com/XPrepairinstall.htm

--
Regards,
Bert Kinney MS-MVP Shell/User
http://bertk.mvps.org

dcdrj2 wrote:
> In attempting to remove a virus using procedure from
> Norton Something has haapend where I cant reboot my PC.
> One of the task Norton Suggested was to deactivate System
> restore which I did. I'd like to reativate this and see
> if I can restore to a previous point but since I can't
> reboot I can't reactivate. I tried in safe mode but that
> doesn't work.
>
> Any other suggestions.
 

Chas

Distinguished
Jun 8, 2004
84
0
18,630
Archived from groups: microsoft.public.windowsxp.general (More info?)

"dcdrj2" <dcdrj2@discussions.microsoft.com> wrote in message
news:5BE86F8B-2E52-4642-80FE-7CEBB05CE4CA@microsoft.com...
> In attempting to remove a virus using procedure from Norton Something has
> haapend where I cant reboot my PC. One of the task Norton Suggested was to
> deactivate System restore which I did. I'd like to reativate this and see
> if
> I can restore to a previous point but since I can't reboot I can't
> reactivate. I tried in safe mode but that doesn't work.
>
> Any other suggestions.

Hi
Once you disable system restore all previous restore points are lost.
Chas