System seems to be getting low voltages on a new system.

[Tom_109]

I posted a while ago with this issue. It is a relatively new build with an i5-4690k quad core and gtx970 turbo 4gb. with 8gb ram etc. A while after i got it i started getting terrible FPS so I looked into it and my voltages were well below where they should be (according to speccy) 12v getting around 8.7V, 5V was around 3V etc.
Link to the speccy readings: http://puu.sh/pJRY6/65b230c0a5.png
The other day I bought a new PSU because I and many others came to the conclusion it was on its way out (I used the PSU and HDD from my old rig). I also bought 16gb of ram to replace mine and a new HDD because I wanted a fresh start. I installed these and eventually got all the programs sorted but still really bad FPS. Checked my voltages and they are the same as before... I am now completely stumped.
I dont know much about PC's but I thought maybe the motherboard was messing with it. Restarted my PC and checked the BIOS and it is reading that the voltages are perfect there, yet speccy still says they are low. DOES ANYONE KNOW WHAT THE HELL IS GOING ON? This has been haunting me for months and I have spent hundreds of dollars trying to fix it to no avail.

 

[MeanMachine41]

Your Bios would read voltages at idle. It is when the system is under stress that an inadequate PSU is questionable.
Use HWMonitor to also check your voltages. Run a stress test and look for variations in voltage (Vdroop)

 

[Tom_109]

Your Bios would read voltages at idle. It is when the system is under stress that an inadequate PSU is questionable.
Use HWMonitor to also check your voltages. Run a stress test and look for variations in voltage (Vdroop)

I used multiple monitoring programs and checked their minimum, maximum and variation in the voltages while i played arma 3 and h1z1 which are pretty stressful and there was little to no variation in the voltages. Constant values pretty much exactly the same as before.

 

[MeanMachine41]

Ok if you are now, with a new power supply, and still Speccy reading low voltages, then the problem could be the MB.
What is your MB by the way? And list your DIMMs P/N please and size.

Have you checked your DIMMs. If not, run Memtest86+ from a USB stick to eliminate that possibility.

Rather than rely on playing your games as an indication of load, Download AIDA64 and run it alongside HWMonitor on your desktop. Take a screen shot when testing under load after 10 mins and post the results for analysis.
First test the CPU and FPU, then on its own the GPU. Shut the test down if temps get 75-80C.

It is most unlikely that 3 different games themselves would have issues unless the problem were memory related imo.
Have you made any changes in Bios and is your Bios up to date.? Have you tried clearing CMOS?
I'm running out of ideas, lol

BTW: I have read a few forum posts that complain about low FPS in arma 3 and indications are the game code makes it very CPU intensive and many are having your issue.
Also; h1z1 there are tutorials for increasing FPS if you have Nvidia card and control panel.

 

[Tom_109]

Ok if you are now, with a new power supply, and still Speccy reading low voltages, then the problem could be the MB.
What is your MB by the way? And list your DIMMs P/N please and size.

Have you checked your DIMMs. If not, run Memtest86+ from a USB stick to eliminate that possibility.

Rather than rely on playing your games as an indication of load, Download AIDA64 and run it alongside HWMonitor on your desktop. Take a screen shot when testing under load after 10 mins and post the results for analysis.
First test the CPU and FPU, then on its own the GPU. Shut the test down if temps get 75-80C.

It is most unlikely that 3 different games themselves would have issues unless the problem were memory related imo.
Have you made any changes in Bios and is your Bios up to date.? Have you tried clearing CMOS?
I'm running out of ideas, lol

Motherboard is an Asus B85M - gamer. I only know basic lingo so I'm not sure what DIMMS and stuff are. Will try AIDA64 now. You mentioned memory but I also bought 16gb of ram brand new when I replaced the PSU (same with hard drive).
Looking at the values on Aida64 : http://puu.sh/pLjjt/db413cfb3b.png
The voltages seem normal on Aida but still bad at the exact same time on Speccy: http://puu.sh/pLjp5/ab1be52e6f.png
This whole thing just doesn't make sense. I spoke to my local PC repair guys and they just tried to sell me a new PSU even though I just bought the new one. I am going to start the stress test now.

OK results of stress:
CPU
http://puu.sh/pLk8W/7890ad982d.png
http://puu.sh/pLkcO/7959977de2.png (note the voltages)
http://puu.sh/pLkev/b6ca7cd9de.png Speccy still reading wrong

CPU and FPU
http://puu.sh/pLkAS/652b24ad33.png

GPU (Stopped after 5 mins the GPU temp hit 75 degrees, Used CPUID Hwmonitor to check because Aida didnt list GPU)
http://puu.sh/pLkQq/17d1e5f480.png
http://puu.sh/pLkTx/7cd8a37757.png (Hw monitor stats)

 

[MeanMachine41]

DIMM (Dual Inline Memory Module) The memory sticks that slot into the MB and you have 4 slots.
How are the Modules slotted into the DIMM slots. (order) and I need the P/N.

Do you really trust the PC repair guys you are dealing with. They are trying to sell you a new PSU without testing it first?
That to me makes no sense at all and its shameful practice.
Makes me more determined than ever to trouble shoot your issue.

Unfortunately AIDA shows little as the pic shows your system at idle temps.
I am going to check on the values of CPU core and CPU vrm for your i5-4690k.
Maybe some Bios Tweaks are in order if all else is OK.

Did you get my BTW message.?

 

[Tom_109]

DIMM (Dual Inline Memory Module) The memory sticks that slot into the MB and you have 4 slots.
How are the Modules slotted into the DIMM slots. (order) and I need the P/N.

Do you really trust the PC repair guys you are dealing with. They are trying to sell you a new PSU without testing it first?
That to me makes no sense at all and its shameful practice.
Makes me more determined than ever to trouble shoot your issue.

Unfortunately AIDA shows little as the pic shows your system at idle temps.
I am going to check on the values of CPU core and CPU vrm for your i5-4690k.
Maybe some Bios Tweaks are in order if all else is OK.

Did you get my BTW message.?

Didnt mean to clcik that as the asnwer
Oops. I have read it but it isin EVERY game. One day I was getting beautiful smooth on max settings. Then bam. Every game is crap.
I am assuming the P/N is on the packaging for my memory sticks? There are like 3 different ID numbers not sure which one it is. And they are in the 1st and 3rd slot. I will restart now and reset my BIOS to default. I dont remember changing anything but I will anyway.

 

[Tom_109]

DIMM (Dual Inline Memory Module) The memory sticks that slot into the MB and you have 4 slots.
How are the Modules slotted into the DIMM slots. (order) and I need the P/N.

Do you really trust the PC repair guys you are dealing with. They are trying to sell you a new PSU without testing it first?
That to me makes no sense at all and its shameful practice.
Makes me more determined than ever to trouble shoot your issue.

Unfortunately AIDA shows little as the pic shows your system at idle temps.
I am going to check on the values of CPU core and CPU vrm for your i5-4690k.
Maybe some Bios Tweaks are in order if all else is OK.

Did you get my BTW message.?

I reset to default and this is what changed: http://puu.sh/pLmbQ/3d4b50987c.jpg
That look like it could have been an issue?

 

[MeanMachine41]

Pic 17890ad982d shows 10 min test of CPU at full throttle and temps MAX out at 44c = OK
Pic 7959977de shows 11 min test, test at idle and can't see what test is and two cores showing an error= Inconclusive show.
Pic of speccy shows voltage below system requirement for stability = Not good.
Pic 653b24ad33 shows CPU @3.9GHz on all cores and all voltages and temps within acceptable limits = OK
Pic 17d1e5f480 shows GPU stopped after 5 mins as temp get to 75C = not good Needs other testing.
Pic 7cd8a37757 shows HWMonitor confirmation of high temp on GPU, all other parameters are OK.

Conclusions:
Your Graphic card TIM is suspect and not cooling sufficiently. Has to be checked.
Speccy is not reading correctly. I have no idea why?
Your CPU is OK

 

[MeanMachine41]

DIMM (Dual Inline Memory Module) The memory sticks that slot into the MB and you have 4 slots.
How are the Modules slotted into the DIMM slots. (order) and I need the P/N.

Do you really trust the PC repair guys you are dealing with. They are trying to sell you a new PSU without testing it first?
That to me makes no sense at all and its shameful practice.
Makes me more determined than ever to trouble shoot your issue.

Unfortunately AIDA shows little as the pic shows your system at idle temps.
I am going to check on the values of CPU core and CPU vrm for your i5-4690k.
Maybe some Bios Tweaks are in order if all else is OK.

Did you get my BTW message.?

I reset to default and this is what changed: http://puu.sh/pLmbQ/3d4b50987c.jpg
That look like it could have been an issue?

That shows your bios default settings and all set to AUTO no probs.
You can if you wish OC your sytem as you have a "k" version Intel chip.

 

[Tom_109]

Pic 17890ad982d shows 10 min test of CPU at full throttle and temps MAX out at 44c = OK
Pic 7959977de shows 11 min test, test at idle and can't see what test is and two cores showing an error= Inconclusive show.
Pic of speccy shows voltage below system requirement for stability = Not good.
Pic 653b24ad33 shows CPU @3.9GHz on all cores and all voltages and temps within acceptable limits = OK
Pic 17d1e5f480 shows GPU stopped after 5 mins as temp get to 75C = not good Needs other testing.
Pic 7cd8a37757 shows HWMonitor confirmation of high temp on GPU, all other parameters are OK.

Conclusions:
Your Graphic card TIM is suspect and not cooling sufficiently. Has to be checked.
Speccy is not reading correctly. I have no idea why?
Your CPU is OK

The second pic is for just the CPU Stress. It was running at 100% for the 11 minutes. That screen shot was taken while it was still going and it was straight after the first screen cap. The graphics card spends 100% of the time I am playing games or doing whatever else under 50 degrees with the fans on 25% (on auto). I dont see how that could cause problems.

 

[MeanMachine41]

Pic 17890ad982d shows 10 min test of CPU at full throttle and temps MAX out at 44c = OK
Pic 7959977de shows 11 min test, test at idle and can't see what test is and two cores showing an error= Inconclusive show.
Pic of speccy shows voltage below system requirement for stability = Not good.
Pic 653b24ad33 shows CPU @3.9GHz on all cores and all voltages and temps within acceptable limits = OK
Pic 17d1e5f480 shows GPU stopped after 5 mins as temp get to 75C = not good Needs other testing.
Pic 7cd8a37757 shows HWMonitor confirmation of high temp on GPU, all other parameters are OK.

Conclusions:
Your Graphic card TIM is suspect and not cooling sufficiently. Has to be checked.
Speccy is not reading correctly. I have no idea why?
Your CPU is OK

The second pic is for just the CPU Stress. It was running at 100% for the 11 minutes. That screen shot was taken while it was still going and it was straight after the first screen cap. The graphics card spends 100% of the time I am playing games or doing whatever else under 50 degrees with the fans on 25% (on auto). I dont see how that could cause problems.

Well no its not 100% conclusive as yet, but running up to 75C within 5 mins under AIDA stress is an indicator.

Download EVGA PrecisionX16 from EVGA support. and conduct a few furball tests.
Lets see the results of that.
I have a GTX-980 sc and running furball test my card max temp is 68C at ambient 26C however at 32C ambient the card climbs to 78-80c and shuts down.

 

[Tom_109]

Pic 17890ad982d shows 10 min test of CPU at full throttle and temps MAX out at 44c = OK
Pic 7959977de shows 11 min test, test at idle and can't see what test is and two cores showing an error= Inconclusive show.
Pic of speccy shows voltage below system requirement for stability = Not good.
Pic 653b24ad33 shows CPU @3.9GHz on all cores and all voltages and temps within acceptable limits = OK
Pic 17d1e5f480 shows GPU stopped after 5 mins as temp get to 75C = not good Needs other testing.
Pic 7cd8a37757 shows HWMonitor confirmation of high temp on GPU, all other parameters are OK.

Conclusions:
Your Graphic card TIM is suspect and not cooling sufficiently. Has to be checked.
Speccy is not reading correctly. I have no idea why?
Your CPU is OK

The second pic is for just the CPU Stress. It was running at 100% for the 11 minutes. That screen shot was taken while it was still going and it was straight after the first screen cap. The graphics card spends 100% of the time I am playing games or doing whatever else under 50 degrees with the fans on 25% (on auto). I dont see how that could cause problems.

Well no its not 100% conclusive as yet, but running up to 75C within 5 mins under AIDA stress is an indicator.

Download EVGA PrecisionX16 from EVGA support. and conduct a few furball tests.
Lets see the results of that.
I have a GTX-980 sc and running furball test my card max temp is 68C at ambient 26C however at 32C ambient the card climbs to 78-80c and shuts down.

Ok. I downloaded it but what do I do?

 

[MeanMachine41]

There is a test button on the user interface. Just click on it and let it run. Keep an eye on it and watch your temperatures climb. If your card has sufficient cooling capability then it should stay around or below 70C during the test.
If temps just keep rising then better cooling is needed.

 

[Tom_109]

There is a test button on the user interface. Just click on it and let it run. Keep an eye on it and watch your temperatures climb. If your card has sufficient cooling capability then it should stay around or below 70C during the test.
If temps just keep rising then better cooling is needed.

Ok. Ran it once and it climbed to 73 degrees pretty quickly. Then realised it was because the program had taken control over the fans and was set to 15% manual. Changed it to auto and then this: http://puu.sh/pM7qu/823218c8f2.jpg

 

[MeanMachine41]

There is a test button on the user interface. Just click on it and let it run. Keep an eye on it and watch your temperatures climb. If your card has sufficient cooling capability then it should stay around or below 70C during the test.
If temps just keep rising then better cooling is needed.

Ok. Ran it once and it climbed to 73 degrees pretty quickly. Then realised it was because the program had taken control over the fans and was set to 15% manual. Changed it to auto and then this: http://puu.sh/pM7qu/823218c8f2.jpg

So what happened Tom. Did you stop it or did the test stop itself?
Your pic shows FurMark after 12 mins. The information bars at the bottom should show: Core Temp,GPU usage, Memory usage and TDP draw. What exactly were the results.

 

[Tom_109]

There is a test button on the user interface. Just click on it and let it run. Keep an eye on it and watch your temperatures climb. If your card has sufficient cooling capability then it should stay around or below 70C during the test.
If temps just keep rising then better cooling is needed.

Ok. Ran it once and it climbed to 73 degrees pretty quickly. Then realised it was because the program had taken control over the fans and was set to 15% manual. Changed it to auto and then this: http://puu.sh/pM7qu/823218c8f2.jpg

So what happened Tom. Did you stop it or did the test stop itself?
Your pic shows FurMark after 12 mins. The information bars at the bottom should show: Core Temp,GPU usage, Memory usage and TDP draw. What exactly were the results.

I stopped it after about 12 minutes. Didnt think it had an end point. Ill run it again now and let it go till it finishes.
Its not showing up with any more info? Run for 2000 seconds (33 minutes) and this is all that is there: http://puu.sh/pMcnY/bf841df85e.jpg
Screenshot from EVGA:
http://puu.sh/pMcxP/f4ea0a8615.jpg

 

[MeanMachine41]

Just below the test button are monitoring and other configs. Try a few changes in settings. Anyhow not to worry, if you ran it for 33 mins then all should be OK.
Your system doesn't seem to be at fault Tom. Otherwise it would have shown by now.
Have you tried lowering game settings in the game to see if you get better results? Is there a game file verifier for your game/games?

 

[Tom_109]

Just below the test button are monitoring and other configs. Try a few changes in settings. Anyhow not to worry, if you ran it for 33 mins then all should be OK.
Your system doesn't seem to be at fault Tom. Otherwise it would have shown by now.
Have you tried lowering game settings in the game to see if you get better results? Is there a game file verifier for your game/games?

Yeh I am currently running everything on low so it is playable. Never heard of a game file verifier? At this point I think I will be taking it to PC repair shop in the city near me. I don't trust the local guys but maybe the city ones will be better. I REALLY appreciate the insane amount of time and effort you have put in to try and help me though. Pretty awesome considering I haven't paid a cent.

 

[MeanMachine41]

Just below the test button are monitoring and other configs. Try a few changes in settings. Anyhow not to worry, if you ran it for 33 mins then all should be OK.
Your system doesn't seem to be at fault Tom. Otherwise it would have shown by now.
Have you tried lowering game settings in the game to see if you get better results? Is there a game file verifier for your game/games?

Yeh I am currently running everything on low so it is playable. Never heard of a game file verifier? At this point I think I will be taking it to PC repair shop in the city near me. I don't trust the local guys but maybe the city ones will be better. I REALLY appreciate the insane amount of time and effort you have put in to try and help me though. Pretty awesome considering I haven't paid a cent.

Your Welcome Tom and I hope you gained some insight if not a complete fix.