Question System service exception BSOD while browsing the internet

icy_fox

Reputable
Nov 15, 2017
38
1
4,535
Hey there, just got a BSOD with system service exception. Event viewer shows this:
The computer has rebooted from a bugcheck. The bugcheck was: 0x0000003b (0x00000000c000001d, 0xfffff8040cab1a59, 0xffff8001824b5920, 0x0000000000000000)
Does anyone know what could cause this?
 

icy_fox

Reputable
Nov 15, 2017
38
1
4,535
Adding the report from WhoCrashed:

On Fri 12/02/2021 17:13:50 your computer crashed or a problem was reported
crash dump file: C:\Windows\Minidump\021221-6015-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x3F5A80)
Bugcheck code: 0x3B (0xC000001D, 0xFFFFF8040CAB1A59, 0xFFFF8001824B5920, 0x0)
Error: SYSTEM_SERVICE_EXCEPTION
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that an exception happened while executing a routine that transitions from non-privileged code to privileged code.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.



On Fri 12/02/2021 17:13:50 your computer crashed or a problem was reported
crash dump file: C:\Windows\MEMORY.DMP
This was probably caused by the following module: ntfs.sys (Ntfs+0xC1D7)
Bugcheck code: 0x3B (0xC000001D, 0xFFFFF8040CAB1A59, 0xFFFF8001824B5920, 0x0)
Error: SYSTEM_SERVICE_EXCEPTION
file path: C:\Windows\system32\drivers\ntfs.sys
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT File System Driver
Bug check description: This indicates that an exception happened while executing a routine that transitions from non-privileged code to privileged code.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in a file system driver. Since there is no other responsible driver detected, this could be pointing to a malfunctioning drive or corrupted disk. It's suggested that you run CHKDSK.
 

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