[SOLVED] "System Service Exception" BSOD ?

Oct 29, 2021
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Hey guys, Im having really pain in the ass with my computer. Getting blue screens, sometimes when computer boots, it doesnt even get to bios screen and screen stays black. I bought this computer from friend, who has used this very littly. Having hard time with this..

My specs are:

Windows 10 Pro
CPU: AMD FX-8350
RAM: 16GB Dual-channel ddr3
Motherboard: ASRock 970 Pro3 R2
Graphics: 2047Mb Nvidia GTX 1060 6GB

Here is dumpfiles: https://drive.google.com/file/d/1GquMzGjlLlSlnpCKbtT57uzOVwERUpTV/view?usp=sharing

Latest dumpfile says like this:

On Fri 29/10/2021 11.31.00 your computer crashed or a problem was reported
crash dump file: C:\Windows\Minidump\102921-25375-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x3F71B0)
Bugcheck code: 0x3B (0xC0000005, 0xFFFFF806312C0DCE, 0xFFFFD601178FC920, 0x0)
Error: SYSTEM_SERVICE_EXCEPTION
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description:

"This indicates that an exception happened while executing a routine that transitions from non-privileged code to privileged code.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time"



Thank you
 
Solution
The second BSOD mentions Nvidia drivers
I would do this and reinstall new Nvidia drivers and see if it fixes both - https://forums.tomshardware.com/faq...n-install-of-your-video-card-drivers.2402269/

if it happened after the clean install of newest drivers, instead of getting them direct from Nvidia, run windows update after DDU and let windows find slightly older more stable Nvidia drivers for your GPU.

Is that 70c or or F?

70c doesn't sound warm for the socket on that board - https://forum.asrock.com/forum_posts.asp?TID=1655&title=safe-socket-temperatures
Sensor 2 is the socket temp, its underneath CPU in the motherboard. it seems Intel don't have a sensor there whereas AMD still do, although now days...
Oct 29, 2021
2
0
10
Again, BSOD. Now with different crash code:

On Sat 30/10/2021 13.25.44 your computer crashed or a problem was reported
crash dump file: C:\Windows\Minidump\103021-29500-01.dmp
This was probably caused by the following module: nvlddmkm.sys (0xFFFFF80146F5F802)
Bugcheck code: 0xD1 (0xFFFF968CCD997F10, 0x7, 0x0, 0xFFFFF80146F5F802)
Error: DRIVER_IRQL_NOT_LESS_OR_EQUAL
file path: C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_5292bbfbf575e2d2\nvlddmkm.sys
product: NVIDIA Windows Kernel Mode Driver, Version 496.13
company: NVIDIA Corporation
description: NVIDIA Windows Kernel Mode Driver, Version 496.13
Bug check description: This indicates that a kernel-mode driver attempted to access pageable memory at a process IRQL that was too high.
This bug check belongs to the crash dump test that you have performed with WhoCrashed or other software. It means that a crash dump file was properly written out.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: nvlddmkm.sys (NVIDIA Windows Kernel Mode Driver, Version 496.13 , NVIDIA Corporation).
Google query: nvlddmkm.sys NVIDIA Corporation DRIVER_IRQL_NOT_LESS_OR_EQUAL

So is there problems with some driver? Yesterday I clean unistalled graphic drivers and installed newest...

Im thinking can this problems be because of my CPU? My cpu is almost always ~70 degrees and I got new bigger CPU fan for it, but it didnt do anything... When im checking temperatures it says that "motherboard 2" is place where it is 70 degrees

I have made sfc/ scannow and it havent found anything. And memory diagnostic didnt find anything too.
 
Last edited:

Colif

Win 11 Master
Moderator
The second BSOD mentions Nvidia drivers
I would do this and reinstall new Nvidia drivers and see if it fixes both - https://forums.tomshardware.com/faq...n-install-of-your-video-card-drivers.2402269/

if it happened after the clean install of newest drivers, instead of getting them direct from Nvidia, run windows update after DDU and let windows find slightly older more stable Nvidia drivers for your GPU.

Is that 70c or or F?

70c doesn't sound warm for the socket on that board - https://forum.asrock.com/forum_posts.asp?TID=1655&title=safe-socket-temperatures
Sensor 2 is the socket temp, its underneath CPU in the motherboard. it seems Intel don't have a sensor there whereas AMD still do, although now days its called Chip set instead
 
Last edited:
Solution