System will not do 3440 x 1440 resolution?

[dj2b4life]

I have a system built.

i5-6600k
GTX 960
Z170-E MoBo

I am currently on a LG UM95 34" Monitor, which does 3440 x 1440 resolution. However, on Windows 10, it is only offering me 2560 x 1080 (no option for 3440 x 1440 from the Nvidia control panel).

I have another LG UM95 Monitor, exact same model. When I plug that into the computer, the computer does 3440 x 1440 no problem. I'm starting to believe it may be a Defective Monitor, however, before calling LG I want to make sure I didn't miss a toggled option, etc.

Any thoughts?

I'm using HDMI cable currently.

 

[PatrioticPickle]

Have you installed the LG Driver for the monitor. Although Win10 should have picked it up automatically. I know I had to install the driver when I was on Win7 with my LG ultrawide.

 

[dj2b4life]

Hey Patriotic

I did install the Windows 10 driver (the newest one). Still no luck unfortunately.

 

[bignastyid]

Where you using the same HDMI cable with both monitors?

 

[dj2b4life]

@bignasty I am using the same HDMI cable

 

[bignastyid]

Sounds like a defect in the monitors edid.

 

[dj2b4life]

Doing an RMA. Thanks!!