Question System won't boot with GTX 1050 Ti 4GB

[flower07]

I am new to this forum so hello

I googled my problem for 3 days now without a solution. I brought home a technician and found out the problem but not pleased with his solution so registered here to clarify a few things.

I have a Windows 10 Enterprise Version 64 bit 21H OS Build 19043.1766 on a Gigabyte Z370 HD3P with Gigabyte Geforce GTX 1050 Ti 4GB Graphic Card. For complete systeminfo, please see the end of the post.

Everything was fine until the end of June 2020 after which I installed some Windows updates. My Desktop won't boot at all after that. It would get the power supply, fan worked, motherboard, keyboard and mouse would light up but the display showed nothing.

To confirm this was not a monitor issue, I connected the monitor to my Laptop as extended monitor and it worked fine. A quick Google search showed CMOS Battery could be the problem. I replaced it with a brand new one but still the system won't boot.

I could not figure this on my own so called in a technician. He figured out Gigabyte Geforce GTX 1050 Ti 4GB Graphic Card to be the problem. When we remove it, the system boots. When I insert it, it won't boot - same problem as before.

He is saying, "You did some updates. GTX 1050 Ti is not compatible with those updates so it is time you forget this and get some latest Graphics card." I fail to understand how a software update could make this GTX 1050 Ti incompatible to an extent where I must simply give up on the Graphics card? Could this be true? I cannot find any official source that talks about the Windows OS build version and its compatibility with GTX 1050 Ti. Can anyone help?

I want to add one key information - Before I brought the technician home, the system would boot up "sometimes" (say 1 in 20 desperate tries). I kept pressing F12 and it will take me to BIOS Set up and say "Your BIOS Configuration has be reset." then it will ask me to select the Windows boot image then it loaded Windows. So, i wonder that the Windows Update did some change to my BIOS Setup due to which GTX 1050 Ti has now become incompatible. It was working fine before the Windows Update though.

I also looked into my update history and could not point what could have caused this issue. Please see this image https://ibb.co/Yd3GRtd

Host Name: DESKTOP-R4TLATQ
OS Name: Microsoft Windows 10 Enterprise
OS Version: 10.0.19043 N/A Build 19043
OS Manufacturer: Microsoft Corporation
OS Configuration: Standalone Workstation
OS Build Type: Multiprocessor Free
System Manufacturer: Gigabyte Technology Co., Ltd.
System Model: Z370 HD3P
System Type: x64-based PC
Processor(s): 1 Processor(s) Installed.
[01]: Intel64 Family 6 Model 158 Stepping 10 GenuineIntel ~2808 Mhz
BIOS Version: American Megatrends Inc. F5, 09-11-2017
Windows Directory: C:\Windows
System Directory: C:\Windows\system32
Boot Device: \Device\HarddiskVolume1
System Locale: en-us;English (United States)
Input Locale: 00004009
Total Physical Memory: 16,258 MB
Available Physical Memory: 12,609 MB
Virtual Memory: Max Size: 23,426 MB
Virtual Memory: Available: 19,943 MB
Virtual Memory: In Use: 3,483 MB
Page File Location(s): C:\pagefile.sys
Hotfix(s): 26 Hotfix(s) Installed.
[01]: KB5013887
[02]: KB4537759
[03]: KB4557968
[04]: KB4560366
[05]: KB4561600
[06]: KB4562830
[07]: KB4566785
[08]: KB4570334
[09]: KB4576754
[10]: KB4577266
[11]: KB4577586
[12]: KB4580325
[13]: KB4586864
[14]: KB4589212
[15]: KB4593175
[16]: KB4598481
[17]: KB5000736
[18]: KB5014699
[19]: KB5006753
[20]: KB5007273
[21]: KB5011352
[22]: KB5011651
[23]: KB5014032
[24]: KB5014035
[25]: KB5014671
[26]: KB5000858
Network Card(s): 4 NIC(s) Installed.
[01]: Intel(R) Ethernet Connection (2) I219-V
Connection Name: Ethernet
Status: Media disconnected
[02]: Bluetooth Device (Personal Area Network)
Connection Name: Bluetooth Network Connection
Status: Media disconnected
[03]: TP-Link Wireless USB Adapter
Connection Name: Wi-Fi 3
DHCP Enabled: Yes
DHCP Server: 192.168.1.1
IP address(es)
[01]: 192.168.1.8
[02]: fe80::a9e3:b4c8:94a9:e5a3
[04]: Kaspersky Security Data Escort Adapter
Connection Name: Ethernet 3
Status: Media disconnected
Hyper-V Requirements: VM Monitor Mode Extensions: Yes
Virtualization Enabled In Firmware: Yes
Second Level Address Translation: Yes
Data Execution Prevention Available: Yes

 

[bignastyid]

Windows 10 Enterprise

So this is either a company computer, or you have a pirated OS.

 

[flower07]

So this is either a company computer, or you have a pirated OS.

I agree. I have got it installed from a local technician for 500 INR.

 

[rgd1101]

full system spec? include brand and model of the psu

 

[flower07]

full system spec? include brand and model of the psu

I have the CPU case covered. Sorry I am unable to tell it quickly. Is there a command I can run to find it?
Also, the same settings I have today worked till 30th June. It is only after the update I am forced to remove the GT 1050 ti.

 

[bignastyid]

I agree. I have got it installed from a local technician for 500 INR.

We do not assist with pirated software and at that price its obviously pirated. Do a full clean OS reinstall of Win 10 Home and just run it unactivated(will have some minor annoyances but it will run). You can download the install for free from Microsoft and use a usb key to install it.

How To - Windows 10 clean install tutorial

If you are looking for the Windows 11 Clean install tutorial, you can find that here: Windows 11 Clean install tutorial (Click here) Otherwise, welcome to the Windows 10 Clean install tutorial This tutorial is intended to help you, step by step, to perform a clean install of Windows...

forums.tomshardware.com

 

[flower07]

We do not assist with pirated software and at that price its obviously pirated. Do a full clean OS reinstall of Win 10 Home and just run it unactivated(will have some minor annoyances but it will run). You can download the install for free from Microsoft and use a usb key to install it.

How To - Windows 10 clean install tutorial

If you are looking for the Windows 11 Clean install tutorial, you can find that here: Windows 11 Clean install tutorial (Click here) Otherwise, welcome to the Windows 10 Clean install tutorial This tutorial is intended to help you, step by step, to perform a clean install of Windows...

forums.tomshardware.com

Will it erase all my installed programs? Sadly I think I cannot do this on my own. I have to bring the technician again to see this thank you!

 

[penguintech]

I ran a 1050 Ti on Windows 10 Pro for several years without any issues... updates did not make the Vid card un-useable. You need to get a legit version of Windows 10 ... 10 pro worked great for me without any issues on the 1050 Ti. As stated before, it's either pirated software or a computer PC. Get a legit licensed version of Windows 10 and there won't be an issue. Good Luck.

 

[flower07]

I ran a 1050 Ti on Windows 10 Pro for several years without any issues... updates did not make the Vid card un-useable. You need to get a legit version of Windows 10 ... 10 pro worked great for me without any issues on the 1050 Ti. As stated before, it's either pirated software or a computer PC. Get a legit licensed version of Windows 10 and there won't be an issue. Good Luck.

Thank you so much. I also don't think my graphics card is faulty. The technician is somehow saying so. I asked him to help me install windows genuine version so this issue won't happen, he's asking 1.5k INR. I wonder if this could be pirated again. Can you please tell me where i can buy original windows online and not get scammed? Link will be helpful please. I'm in India if that helps. I also want cheapest license please. I don't use any high end features. I need basic things such as snipping tools, paint, watch movie, listen music, learn programming and fun gaming for kids, etc. I can do away with office products as I'll use google spreadsheets docs, etc. Thank you once again.

 

[penguintech]

Thank you so much. I also don't think my graphics card is faulty. The technician is somehow saying so. I asked him to help me install windows genuine version so this issue won't happen, he's asking 1.5k INR. I wonder if this could be pirated again. Can you please tell me where i can buy original windows online and not get scammed? Link will be helpful please. I'm in India if that helps. I also want cheapest license please. I don't use any high end features. I need basic things such as snipping tools, paint, watch movie, listen music, learn programming and fun gaming for kids, etc. I can do away with office products as I'll use google spreadsheets docs, etc. Thank you once again.

I really only see the key available for India for around $1500 INR online but it doesn't really look legitimate. It's possible that who you originally got it from is pirated and therefor if they want $1500 INR for a Pro license and it too may be a pirated copy which would not help you with your issue with the 1050 Ti. I am sorry I can't be of more help, as I am in the US. Maybe check the Microsoft website, as what I see on Amazon.in are mostly just USB drives with the OS and does not include the key.