Question SYSTEM_SERVICE_EXCEPTION (3b) Ntfs.sys

Sep 2, 2024
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So, let me cut it short, i was playing my summer car and i had to do something, so i let my pc be, and when i returned to it, i was looking at the log in screen. After digging on why did i end up on the log in screen, i found out it crashed, displaying the error codes as the title. And the most unexpected thing is, it crashed thanks to the game and that got me on a whole different level of confused. If needed, i can try my best sending the minidump onto here

GAME
My Summer Car

SPECS
Asus PRIME Z370-P
Intel Core i5 9600K OC @4.7 GHz
Cooler unknown because this pc was given to me
HyperX Fury 16GB 3600MHz RAM
MSI GTX 1060 6GB undervolted to 1V
Apacer 1TB NVME
Corsair CX550 PSU

OS
Windows 11 Pro
 
If that is the BSOD you got it might be corrupted system file(s).

Try running SFC:
System File Checker (SFC) scan: The SFC tool scans and replaces corrupted system files, including Ntfs.sys. To run SFC, open Command Prompt as an administrator and execute the command sfc /scannow.
 
Sep 2, 2024
4
0
10
If that is the BSOD you got it might be corrupted system file(s).

Try running SFC:
System File Checker (SFC) scan: The SFC tool scans and replaces corrupted system files, including Ntfs.sys. To run SFC, open Command Prompt as an administrator and execute the command sfc /scannow.
I did try that, aswell as DISM but nothing was found and i got another bsod PAGE_FAULT_IN_NONPAGED_AREA (50)
MODULE_NAME: dxgkrnl
IMAGE_NAME: dxgkrnl.sys
PROCESS NAME : msedge.exe

And i hope its not going into its ''Im gonna bsod every 30 minutes'' faze, otherwise im gonna lose it. Because last month it had problem with everything, couldnt play for more than 20 mins so i hope its not pissing itself again
 

DaleH

Notable
Mar 24, 2023
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I did try that, aswell as DISM but nothing was found and i got another bsod PAGE_FAULT_IN_NONPAGED_AREA (50)
MODULE_NAME: dxgkrnl
IMAGE_NAME: dxgkrnl.sys
PROCESS NAME : msedge.exe

And i hope its not going into its ''Im gonna bsod every 30 minutes'' faze, otherwise im gonna lose it. Because last month it had problem with everything, couldnt play for more than 20 mins so i hope its not pissing itself again
If the problem happens after the PC has been on for a while, I would suspect CPU or GPU temperatures possibly causing the problem. Monitor them while running a game or something that will stress them.
 
Sep 2, 2024
4
0
10
If the problem happens after the PC has been on for a while, I would suspect CPU or GPU temperatures possibly causing the problem. Monitor them while running a game or something that will stress them.
I do monitor them, the gpu hits max 64 and the cpu just bounces because its an old intel 😂but the cpu keeps it max what i saw was 80 but then immediately dropping down to 72 and then 60 so, its kind of a none accurate temp on the cpu
 
Sep 2, 2024
4
0
10
If the problem happens after the PC has been on for a while, I would suspect CPU or GPU temperatures possibly causing the problem. Monitor them while running a game or something that will stress them.
Now i just stress tested the cpu and it reaches max 74 degrees celcius, which is still fine i'd say
 

DaleH

Notable
Mar 24, 2023
564
60
970
Now i just stress tested the cpu and it reaches max 74 degrees celcius, which is still fine i'd say
Probably so, assuming that the CPU has not degraded to the point where it is now more susceptible to temperature problems. If you can reproduce the problem on a regular basis, you might try removing a cover and have a fan blowing in the chassis. If the problem does not then occur, you have a good clue about what is happening.