Tablet accepting charge but not physical input (E.G A Keyboard or a mouse)

[DigitolMC]

Hi,
So I've had my WikiPad WP007 for a while now and I absolutely love it.
I recently ordered a female USB to micro usb, so I could plug my keyboard into my tablet, and the first couple times it worked.
It then stopped working, so I blamed it on the cable.
I requested another one from the company and graciously they provided it for free.
It's still not working.
The WikiPad comes with a game controller, which before the original use of the cable worked fine, but then after the cable stopped working so did the controller.
The tablet still charges, but won't accept physical input such as a controller or a keyboard.
I've already done a deep factory reset, reccomended by their FAQ.

Any help?

Thanks,
Jack Spooner

 

[lantrich]

Can you do a factory reset ?

 

[DigitolMC]

Can you do a factory reset ?

I've already done a deep reset.

 

[lantrich]

Sorry I missed that. Is it possible to see if there are any upgrades to it? Maybe a newer version of the operating system.

 

[DigitolMC]

Sorry I missed that. Is it possible to see if there are any upgrades to it? Maybe a newer version of the operating system.

No updates atall. It kind of has a different version of Android as it has a custom game mapper button which allows you to map the controller.