I have a Toshiba laptop,
Days ago I had to replace it's HDD under warranty as it was defective
after replacement I noticed that:
when the laptop is off and no power source attached -battery or charger-, then connect power and turn it on, the laptop start for ~5 seconds and then shutdown then restart and work normally !!
this only happen when start the device after disconnect and connect the power source
if I keep the power source connected, that issue don't happen.
Notes:
- I can hear a sound -I think from HDD- only when that issue happen
- Old HDD was HITACHI, and replaced with TOSHIBA
My question is, Is that normal?
and what should I do if not?
I called Customer support and they said that it is normal, but I don't think so, as it wasn't exists before replacing the defective HDD.
Attached a screenshot from -current- disk management [Link]
Thanks in advance!
Disk management screenshot:
Days ago I had to replace it's HDD under warranty as it was defective
after replacement I noticed that:
when the laptop is off and no power source attached -battery or charger-, then connect power and turn it on, the laptop start for ~5 seconds and then shutdown then restart and work normally !!
this only happen when start the device after disconnect and connect the power source
if I keep the power source connected, that issue don't happen.
Notes:
- I can hear a sound -I think from HDD- only when that issue happen
- Old HDD was HITACHI, and replaced with TOSHIBA
My question is, Is that normal?
and what should I do if not?
I called Customer support and they said that it is normal, but I don't think so, as it wasn't exists before replacing the defective HDD.
Attached a screenshot from -current- disk management [Link]
Thanks in advance!
Disk management screenshot: