[SOLVED] Temporary Graphics Card problem

[StellaMan]

Hi, I hope somebody can help me here ... I was installing a fresh version of Windows 10 (my OS is on an SSD of its own, all my data is on different drives) when I ran into problems. I suspected it was a Graphics Card failure and in the end that turned out to be the case. My trusty AMD Radeon R9 270X has given up the ghost after about 7 or 8 years, I guess it could be worse !!!

So, I've found an old NVIDIA GEForce GTS 250 and plugged that in, and my PC is alive again, that's the good news.

I use a Samsung TV as my monitor and it's connected to the Graphics card via an HDMI cable, watching the (Smart) TV is fine, as ever, but I am getting no sound when I am using the PC. As far as I know, I haven't changed anything apart from the Graphics card although the RAM and all the USBs have been unplugged and replugged (is that a word ?). My Corsair headphones work when plugged in to USB and wirelessly, so I know the PC is putting out sound, but I cannot get any through the TV ...

All my Sound settings look ok, but something is obviously NOT ok !!!

Hardware is not my main thing, but I did read that an HDMI cable supplies both video and sound, so some questions ...

1) Is this a consequence of the temporary Graphics card not being strong enough / good enough to supply sound to the monitor as well as the picture ?

2) Could this temporary Graphics card, removed from an old PC 6 months or a year ago, be faulty ?

3) Could this be a problem with the HDMI cable ?

4) Troubleshooting tells me there are no problems, but obviously there are, where do I look next ?

5) Slightly different question, but possibly connected ... I play Forge of Empires and have never had a problem, but right now everything takes a long time, like 6, 7, 8 seconds or more compared to it previously being maybe 1 or 2 seconds, if not instant. There's no problem with the actual picture on the screen, just this delay ... would that be connected to the lesser card or do I have another problem ?!?!?

I don't have external speakers, though I realise that if I can find a pair and plug them in, that's another thing I need to test, but I'm just pretty sure that all I did originally was plug in the HDMI cable at both ends and it worked !!!

Any help much appreciated ... Thanks in advance ...

 

[Eximo]

Did you remove the drivers for the AMD card? Re-install the drivers for the Geforce?

Probably just that.

The old card might have VRAM limitations and is causing stutters when loading in new textures, this would mean swapping with the system ram and possibly even the swap file if not enough memory is available.

 

[dudio]

Go in to your Windows setting for sound devices. Chances are it's trying to use the motherboard audio (likely called Realtek or something) and not the GPU's audio (typically called hi def audio).
As fot the other issue, that's likely due to the speed and amount of vram on the 2nd card vs your Radeon, so I agree with Eximo's comment

 

[StellaMan]

Thanks for your input peeps, I doubt it's AMD drivers as I reinstalled Windows from scratch after swapping the cards (at least I think I did, I'm runnning the AMD removal tool just in case) and I'm now going to check the settings ... I'll be back !!

 

[kerberos_20]

things to check:

device manager - nvidia audio driver

nvidia control panel

sound control panel