[SOLVED] Terrible packet loss in game

[eekpeek]

Hello.

Ever since I built my PC , I've been having connection issues with random periods of high ping. For a very long time, I just ignored it; though it's extremely annoying and screws me up a ton. I've tried countless internet "fixes" of which none worked. The problem can leave for a week or two but comes back just as strong and annoying.

I have done scans with Malwarebytes, flushing DNS cache, change dns servers, closing background applications, turning off V-Sync, updating drivers, just about anything.

I also noticed an unusually high memory usage of 21% at idle with no apps running.

This bug has been the last thing I need to get rid of for flawless performance and I just can't figure out how. If somebody has a fix I would greatly appreciate it.

My specs:
Ryzen 7 3700X

Arctic Freezer 34 eSports Duo

EVGA FTW GTX 1070

Corsair Vengeance RGB Pro 16GB 3600MHz CL18

MSI MPG B550 Gaming Plus

WD_Black SN750 500GB SSD (C

2TB Seagate Barracuda HDD

EVGA B5 650W 80+ Bronze Modular PSU

Musetex Phantom 903-D6 Case

Killer WiFi Card

 

[Mariusglock]

Going for the obvious first bit of the info you provided. Your wifi card, Wifi can be unreliable with multiplayer, especially if your modem is far away, and even more when your wifi card is crap

 

[Unolocogringo]

Have you tried a Ethernet cable to rule out wireless problems.

Wireless cards are iffy at best.
If yours has the antennae in or behind the case even worse. the metal case blocks signal.
Killer brand wireless software can cause more problems. So most people just run drivers and not the killer software.

 

[eekpeek]

Have you tried a Ethernet cable to rule out wireless problems.

Wireless cards are iffy at best.
If yours has the antennae in or behind the case even worse. the metal case blocks signal.
Killer brand wireless software can cause more problems. So most people just run drivers and not the killer software.

I wish. I'm live in an apartment so no ethernet ports here.

 

[Unolocogringo]

You do not have a modem in your house to plug into?
You internet is wireless over phone?
Provided by apartment building owner?
Wireless comes from somewhere.

 

[eekpeek]

Have you tried a Ethernet cable to rule out wireless problems.

Wireless cards are iffy at best.
If yours has the antennae in or behind the case even worse. the metal case blocks signal.
Killer brand wireless software can cause more problems. So most people just run drivers and not the killer software.

Mine does have antennae. Do you suppose connection would be better if I turned them away from the wall?

 

[eekpeek]

You do not have a modem in your house to plug into?
You internet is wireless over phone?
Provided by apartment building owner?
Wireless comes from somewhere.

I do have a modem but that would mean I have to run a wire through the entire apartment correct?

 

[Unolocogringo]

Can you move the modem/router to the center of the apartment or closer to your room? Then run a cable?
For wireless You will have to experiment with that.
Antennae placement has a huge impact in wifi reception.
The more walls ,furniture, computer case etc... between the router/moden and the computer antennae the weaker the signal.
Moving the case from the floor, Up on a desk raises the computer above most furniture increasing signal.

But a cable is always better than wireless.

 

[Satan-IR]

I agree with the cable over WiFi axiom. Any WiFi with whatever gizmos and mumbo jumbo they advertise can rarely match a proper cable, unless your system is sitting 2 meters from the access point without any obstacles in between and you have control of the AP to set it to broadcast on a channel with less interference from neighboring networks and such.

There are some free apps I've seen for Android phones or iPhones called wifi analyzer etc. Although they're not that accurate but you can use them to determine better WiFi reception spots in your apartment (from the Acess Point you get your conenction from) and maybe move your modem/reouter there or as close as possible to those spots and then, as Unolocogringo said, use a cable to connect router/modem to the PC.

l good practice as said above is to eliminate as many obstacles as possible between AP and your router/modem. Keep in mind wall corners are counted as two walls between the two points.

In the image below imagine green is Access Point and Red is your modem/router. The signal actually has to go through two walls to reach it.

https://imgur.com/5dRpall

View: https://imgur.com/5dRpall

 

[eekpeek]

I agree with the cable over WiFi axiom. Any WiFi with whatever gizmos and mumbo jumbo they advertise can rarely match a proper cable, unless your system is sitting 2 meters from the access point without any obstacles in between and you have control of the AP to set it to broadcast on a channel with less interference from neighboring networks and such.

There are some free apps I've seen for Android phones or iPhones called wifi analyzer etc. Although they're not that accurate but you can use them to determine better WiFi reception spots in your apartment (from the Acess Point you get your conenction from) and maybe move your modem/reouter there or as close as possible to those spots and then, as Unolocogringo said, use a cable to connect router/modem to the PC.

l good practice as said above is to eliminate as many obstacles as possible between AP and your router/modem. Keep in mind wall corners are counted as two walls between the two points.

In the image below imagine green is Access Point and Red is your modem/router. The signal actually has to go through two walls to reach it.

https://imgur.com/5dRpall

View: https://imgur.com/5dRpall

Thanks for the info I now see that the 2 walls is most likely causing the issue. However, I cannot move the router or else it will cause greater issues. Do you think powerline adapters could be an option? People seem to have fixed their problems with such adapters. If so, could you give me a recommendation? Thank you.

 

[Satan-IR]

Thanks for the info I now see that the 2 walls is most likely causing the issue. However, I cannot move the router or else it will cause greater issues. Do you think powerline adapters could be an option? People seem to have fixed their problems with such adapters. If so, could you give me a recommendation? Thank you.

No problem. Just to clarify. You mean to connect your PC through powerline adapter to your apartment modem/router which then gets its singal wireless from the Access Point in the building, right?

The powerline adapters are OK for the indoors part of your network/connection. Although if the problems is in wireless reception from the building access point to your modem/router (which I think it is) getting the adpaters wouldn't really resolve that.

Unless your problem is with the WiFi reception inside your apartment from your modem/router to your PC and the powerline adapters would almost always work like any ethernet cable when it comes to speed/bandwidth. They are typically better than any ordinary WiFi specially for gaming.

Only downside to powerline adapters may be that they'd engage a wall outlet as many of them won't work properly if connected to an extension and have to be plugged into the outlet directly. So you'd have less available outlets.