My PC was working fine and then it just froze. Would not boot windows on restart. Tried all available recovery options to no avail. Eventually tried doing a full reinstall with erasing hard drive and got stuck in a reset loop saying
"The Computer Restarted unexpectedly or encountered an unexpected error. Windows installation cannot proceed. To install Windows, click "Ok" to restart the computer, and then restart the installation."
I have found solutions onlibe saying to hit shift+f10 to get a prompt to open regedit and change a value somewhere to fix problem. However when the "The Computer Restarted unexpectedly" window pops up the screen goes to a blank backlit black screen and is totally unresponsive. I've managed to hit shift+f10 and get a command prompt but screen goes black before I can do anything. Worth noting that I've used Dell diagnostics tools and found no hardware issues. Please help!
"The Computer Restarted unexpectedly or encountered an unexpected error. Windows installation cannot proceed. To install Windows, click "Ok" to restart the computer, and then restart the installation."
I have found solutions onlibe saying to hit shift+f10 to get a prompt to open regedit and change a value somewhere to fix problem. However when the "The Computer Restarted unexpectedly" window pops up the screen goes to a blank backlit black screen and is totally unresponsive. I've managed to hit shift+f10 and get a command prompt but screen goes black before I can do anything. Worth noting that I've used Dell diagnostics tools and found no hardware issues. Please help!