Question The disc in the drive is not empty, but it is

Mar 31, 2014
13
0
10,510
I am using SoThink to copy some videos from my hard drive and burn to a DVD. I am using Windows 10, SoThink Movie DVD Maker (have used it before and it worked). I create the design etc and click "Burn" and I get a error box saying " The disc in the drive is not empty . Please insert a blank disc in the drive and try again". I know this DVD-R is empty. New box of them!

What I have done so far:
  1. I first formatted the disk then put it in the D: drive. I also scanned it with WebRoot.. just in case. The disk holds 4+gb and the videos I have are 1GB each. I have tried with 4, I have tried with 3 to accomodate space. Either way, I get this error message
  2. I have gone to Device Manager and verified that the D: drive is current and up to date etc.

Why is it telling me the disk is not empty? Why won't it burn the videos?
 
Mar 31, 2014
13
0
10,510
what do you mean format the disk? did you try without formatting the disk?
I was told to always "format" a disk before using it. So I right click on the drive the disk is in and then click on "format". I know it erases everytning on it but thought it then formats it with general "instructions" for the information to be burned to it. Is that not right? I will try to use one without formating first and see if that works. but still... I erase and format and it says the disk is full