[SOLVED] the gpu from hell

[DanielMg]

Hello. I have bought a Rtx 3070ti to replace my Rtx 2070. But after replacing it im plagued with BSODs.(or GSODs since they are green on win 11 now). Im running win 11 insider build so I'm aware it may be buggy but I had win 11 since it was available to download through the insider program and I never had any bsod. As soon as I plugged in the new gpu I tried to start call of duty warzone and i got a bsod and the pc restarted. I checked the dump file and it said something about nvcontainer so maybe it was gpu driver related ? I did uninstall the ones from the 2070 with DDU and installed the latest for the 3070ti so there shouldn't have been a problem with the drivers. That was 2 days ago. Now, 10 minutes ago, I was listening to music and opened up league of legends launcher...everything froze for 1 second even the music and boom another bsod saying stop code:memory management. Then another one kernel security check failure.... I did run dism and scannow and nothing corrupt was found. Im no expert and english is not my native language, hope you understood everything I wrote. Any ideas ? I really don't want to reinstall windows to check if this still happens...i have so many apps installed and work related files, savegames, bookmarks, etc.

Edit: update : I decided to just reinstalling win10 to eliminate the possibility that win 11 insider build has bugs and instability...i formatted every drive, clean install win 10. Unfortunately I lost many minidumps with the fresh install ( i forgot to save them somewhere). I just finished installing the gpu driver from nvidia website, chipset drivers from motherboard manufacturer..i was downloading a game from steam and boom...pc froze and restarted. This time error was "kernel auto boost invalid lock release". I dont have the dump and copying and paste it would be too big..but it was IMAGE_NAME: ntkrnlmp.exe and PROCESS_NAME: powershell.exe. After the memory management bsod that I told you about earlier I did run memtest for about 7-8 hours, nothing found. But sfc /scannow found corrupt files and repaired them after 30 minutes of a fresh windows install but as I said earlier didn't found any on my old win 11..how can this be possible ? I only installed drivers and a game.

Edit2: I left my pc powered on to see if more bsods will occur..I left it open with a few firefox websites...when i woke up firefox wasn't open anymore. Yes, you guessed it..because I got another freaking bsod and pc restarted. Minidump says PROCESS_NAME: ekrn.exe which is a component of eset32. I used eset internet security for years and never had a problem until 5 days ago when all those bsods started. I uninstalled it now. And another with process name minidump KeyboardVisualizerVC 3.06.exe that is the app that lights my keyboard and another minidump with Adobe Desktop Service.exe(i have those 3 and can upload it needed) . Seems everything is crashing, I never had even 1 single bsod all those years until 5 days ago when I plugged in the 3070ti. Any ideas ? I spent like 7-8 hours for 5 days trying to fix this and I don't see a connection between a new gpu and all those bsods persisting even after a fresh win install. Any ideas ?

 

[Colif]

win 11 isn't so bad, and I thought BSOD were actually Black in it... the green ones are Insiders so it gets both right now - not that I had any.

Can you follow option one on the following link - here - and then do this step below: Small memory dumps - Have Windows Create a Small Memory Dump (Minidump) on BSOD - that creates a file in c windows/minidump after the next BSOD

1. Open Windows File Explore
2. Navigate to C:\Windows\Minidump
3. Copy the mini-dump files out onto your Desktop
4. Do not use Winzip, use the built in facility in Windows
5. Select those files on your Desktop, right click them and choose 'Send to' - Compressed (zipped) folder
6. Upload the zip file to the Cloud (OneDrive, DropBox . . . etc.)
7. Then post a link here to the zip file, so we can take a look for you . . .

What are rest of parts in PC?

 

[neojack]

i suspect a power supply issue.
brand, age, model ?
do you use adapters (I mean molex to 6 pins or something like that)?

 

[DanielMg]

i suspect a power supply issue.
brand, age, model ?
do you use adapters (I mean molex to 6 pins or something like that)?

I use 2x molex adapter to 8 pin. The gpu was blinking a red light at first which indeed does point to not enough power but after i bought the adapter the red light stopped blinking. Also my psu is 750w but i only payed for it something like 50-60$ if i remember correctly so its not great. But my old rtx2070 didnt had any problems with it..true that is only uses half of the power 3070ti does but 750w should be enough...

edit: Seems its only 700w not 750. Model name is ATX Serioux 700W, Solas Bronze, PFC Activ, 80+ Bronze, Eff 85%.

 

[DanielMg]

win 11 isn't so bad, and I thought BSOD were actually Black in it... the green ones are Insiders so it gets both right now - not that I had any.

Can you follow option one on the following link - here - and then do this step below: Small memory dumps - Have Windows Create a Small Memory Dump (Minidump) on BSOD - that creates a file in c windows/minidump after the next BSOD

1. Open Windows File Explore
2. Navigate to C:\Windows\Minidump
3. Copy the mini-dump files out onto your Desktop
4. Do not use Winzip, use the built in facility in Windows
5. Select those files on your Desktop, right click them and choose 'Send to' - Compressed (zipped) folder
6. Upload the zip file to the Cloud (OneDrive, DropBox . . . etc.)
7. Then post a link here to the zip file, so we can take a look for you . . .

What are rest of parts in PC?

Hello. Rest of the PC is 3700x, 16 gb ram @3200, 256GB Nvme + 2TB HDD, Gigabyte B450 Aorus Pro( i know it's pci gen 3 and gpu needs gen 4 but i dont think it's any connection with the crashes), 750w Psu. This are all the dumps and minidumps i currently have..old ones got wiped when i did the fresh win install. https://easyupload.io/l66xz0
/edit:700w Psu

 

[neojack]

I can't find information about your PSU, probably some generic model that floods the market in india, china, africa etc
edit : google show lots of .ro websites, so it's probably in the romanian market.

you said it :
my old rtx2070 didnt had any problems with it : ok
3070ti use much more power than the 2070 : ok
750w should be enough : no. cheap PSUs are capable of delivering about half of the power they advertise.

check the PSU tier list and buy something decent in A or B tier, 800w+

Article - [psucultists] PSU tier list rev. 14.8 (Final Update Jul '21)

PSU Tier List 4.0 rev. 14.8 (outdated) Last Update: 12-07-2021 Legend : Gray - EoL/obsolete and/or otherwise not recommended for purchase. Green - small form-factor (gold and blue colors are disregarded due to scarcity of SFX PSUs) Gold - best units in the tier (includes requirements for blue...

forums.tomshardware.com

edit : i didn't see the 2x molex to 8 pins adapter answer. OMG you're lucky to just get BSODs and not burning your house down lol

 

[drivinfast247]

I use 2x molex adapter to 8 pin. The gpu was blinking a red light at first which indeed does point to not enough power but after i bought the adapter the red light stopped blinking. Also my psu is 750w but i only payed for it something like 50-60$ if i remember correctly so its not great. But my old rtx2070 didnt had any problems with it..true that is only uses half of the power 3070ti does but 750w should be enough...

edit: Seems its only 700w not 750. Model name is ATX Serioux 700W, Solas Bronze, PFC Activ, 80+ Bronze, Eff 85%.

Get a new PSU with the proper plugs!

 

[DanielMg]

I can't find information about your PSU, probably some generic model that floods the market in india, china, africa etc
edit : google show lots of .ro websites, so it's probably in the romanian market.

you said it :
my old rtx2070 didnt had any problems with it : ok
3070ti use much more power than the 2070 : ok
750w should be enough : no. cheap PSUs are capable of delivering about half of the power they advertise.

check the PSU tier list and buy something decent in A or B tier, 800w+

Article - [psucultists] PSU tier list rev. 14.8 (Final Update Jul '21)

PSU Tier List 4.0 rev. 14.8 (outdated) Last Update: 12-07-2021 Legend : Gray - EoL/obsolete and/or otherwise not recommended for purchase. Green - small form-factor (gold and blue colors are disregarded due to scarcity of SFX PSUs) Gold - best units in the tier (includes requirements for blue...

forums.tomshardware.com

Thanks for the answer. Yes, it's from Romania and it was cheap and it has mixed reviews on the website that I purchased it from. I tried to save some money and bought a cheap one I think I will purchase another one then. Probably now i will stick to good brands like seasonic, corsair, etc. What ammount of money do you think I should spend on a good psu ? After 1000 euros on the gpu a week ago, I can't spend a lot more this month. You think 100$ is enough for a decent one ?

 

[neojack]

just check the tier list and find one in A tier or B tier available in your price range and your region. 800W minimum, but if you find a 1000-1200w it will have a longer life and probably will heat less and be less noisy.
(PSUs capacity tend to go down over the years as they worn out, heat accelerate this processus)

spending 1000 euros on a GPU and 100E on the PSU is like have a bugatti Veyron motor with a Fiat 500 transmission.

 

[DanielMg]

just check the tier list and find one in A tier or B tier available in your price range and your region. 800W minimum, but if you find a 1000-1200w it will have a longer life and probably will heat less and be less noisy.
(PSUs capacity tend to go down over the years as they worn out, heat accelerate this processus)

spending 1000 euros on a GPU and 100E on the PSU is like have a bugatti Veyron motor with a Fiat 500 transmission.

Alright. I really hope the Psu is the cause of the instability which resulted in those BSODs. Thanks for the help

 

[neojack]

it most probably is. there is also a possibility that your new GPU was damaged by the PSU though.

if i were you i would not use the PC until i get the new PSU

let us know how it's going when you test your new PSU, if it works you can select the best answer in your thread, thanks

 

[DanielMg]

I can't find information about your PSU, probably some generic model that floods the market in india, china, africa etc
edit : google show lots of .ro websites, so it's probably in the romanian market.

you said it :
my old rtx2070 didnt had any problems with it : ok
3070ti use much more power than the 2070 : ok
750w should be enough : no. cheap PSUs are capable of delivering about half of the power they advertise.

check the PSU tier list and buy something decent in A or B tier, 800w+

Article - [psucultists] PSU tier list rev. 14.8 (Final Update Jul '21)

PSU Tier List 4.0 rev. 14.8 (outdated) Last Update: 12-07-2021 Legend : Gray - EoL/obsolete and/or otherwise not recommended for purchase. Green - small form-factor (gold and blue colors are disregarded due to scarcity of SFX PSUs) Gold - best units in the tier (includes requirements for blue...

forums.tomshardware.com

edit : i didn't see the 2x molex to 8 pins adapter answer. OMG you're lucky to just get BSODs and not burning your house down lol

I just saw your edit "i didn't see the 2x molex to 8 pins adapter answer. OMG you're lucky to just get BSODs and not burning your house down lol".
Why is that ? It's a normal practice to use those adapters, nothing uncommon about it. It's bought from a store, its not like its a DIY. If the 4 series RTX GPUs will require 4x8 pins and your PSU has 3x8 pins you will use an adapter, it's normal. Not worth it to buy a new one. And the gpu can't be damaged by low power, only by excess. When you undervolt the gpu it's the same thing.

Also if the power supplied by PSU is not enough shouldn't the system just restart or shutdown ? I remember few years ago when I did undervolting on the CPU i lowered its power more and more until I reached a point in which it was too low and it automatically restarted. BSODs from PSU don't sound very realistic..I'm not sure it's the PSU's fault here. I mean, its possible but why doesn't it just restart ? Doesn't make a lot of sense. Also, someone on tom's hardware forum named geofelt said "insufficient power to the gpu will first appear as artifacts on the display ". I didn't get that either.

 

[Colif]

I tried to save some money and bought a cheap one I think I will purchase another one then.

last place you should try to save money and go cheap is the PSU. It supplies power to everything else in PC. If its bad, it can destroy everything else in your PC and suddenly the cheap part is expensive.

 

[DanielMg]

last place you should try to save money and go cheap is the PSU. It supplies power to everything else in PC. If its bad, it can destroy everything else in your PC and suddenly the cheap part is expensive.

Yeah, but it worked great with my old 2070 never had any problem in almost 2 years it's not that bad...the 3070ti needs some more juice and maybe the psu it's not really 700w but otherwise it wasnt awful. Do the dumps that I uploaded show anything relevant ?

 

[DSzymborski]

Oh, it's awful. The only way you can "clear" a PSU is with some pretty expensive diagnostic equipment. Junk PSUs can explode, but they also slowly kill components over time thanks to poor voltage regulation and ripple among other things. Nobody should be using a group-regulated PSU with modern equipment; this PSU ought to be replaced even if it didn't resolve the obvious problem. It's bad enough that if you sell the 2070, the ethical thing would be to disclose the PSU that you ran it on; I'd much rather buy a GPU that was used to mine heavily than one that was run on a junk PSU for years.

And no, adapters are a horrible idea, and a common source of fires. Anybody who knows what they're doing will rarely recommend this, and never with a PSU that shouldn't be used with a GPU even if it had the proper connectors.

It's not worth diagnosing further until the PSU is out of the mix. That either of these GPUs was ever turned on with this PSU is absolutely shocking. Hopefully, the PSU hasn't already caused damage to your new, very expensive GPU.

 

[gardenman]

Hi, Colif asked me to take a look at the dump files. I ran the dump files through the debugger and got the following information: https://jsfiddle.net/ufL61m4k/show This link is for anyone wanting to help. You do not have to view it. It is safe to "run the fiddle" as the page asks.

Spoiler: Dump File Results

File information:	Adobe Desktop Service.exe.7388.dmp (Aug 20 2021 - 02:45:42)
Bugcheck:	n/a
Driver warnings:	*** WARNING: Unable to verify timestamp for Adobe Desktop Service.exe
Probably caused by:	(Process: Adobe Desktop Service.exe)
Uptime:	not Day(s), ?? Hour(s), ?? Min(s), and ?? Sec(s)

File information:	KeyboardVisualizerVC 3.06.exe.12380.dmp (Aug 20 2021 - 00:54:07)
Bugcheck:	n/a
Driver warnings:	*** WARNING: Unable to verify timestamp for sdk_legacy_led_x86.dll *** WARNING: Unable to verify timestamp for KeyboardVisualizerVC 3.06.exe
Probably caused by:	(Process: KeyboardVisualizerVC 3.06.exe)
Uptime:	not Day(s), ?? Hour(s), ?? Min(s), and ?? Sec(s)

File information:	MEMORY.DMP (Aug 21 2021 - 05:32:43)
Bugcheck:	SYSTEM_SERVICE_EXCEPTION (3B)
Probably caused by:	memory_corruption (Process: ekrn.exe)
Uptime:	0 Day(s), 11 Hour(s), 21 Min(s), and 26 Sec(s)

File information:	powershell.exe.13124.dmp (Aug 20 2021 - 02:28:41)
Bugcheck:	n/a
Probably caused by:	(Process: powershell.exe)
Uptime:	not Day(s), ?? Hour(s), ?? Min(s), and ?? Sec(s)

Possible Motherboard page: https://www.gigabyte.com/Motherboard/B450-AORUS-PRO-rev-10#kf
If you are using Revision 1.0 of the motherboard, then there is a BIOS update available for your system. You are using version F50 and the latest is F61. Wait for additional information before deciding to update or not. Important: Verify that I have linked to the correct motherboard. Updating your BIOS can be risky. Never try it when you might lose power (lightning storms, recent power outages, etc).

This information can be used by others to help you. Someone else will post with more information. Please wait for additional answers. Good luck.

 

[Colif]

3 of those dumps are odd. Never seen anything like 1st two before. Most don't end up blaming exe files for BSOD... and yet.

much of time, if something shows
WARNING: Unable to verify timestamp for Adobe Desktop Service.exe
then the cause of crash is the process named... but exe files don't cause BSOD. Drivers do... if its software anyway,

second one could have been razer drivers since it does mention them

Have you installed any drivers?

 

[DanielMg]

3 of those dumps are odd. Never seen anything like 1st two before. Most don't end up blaming exe files for BSOD... and yet.

much of time, if something shows
WARNING: Unable to verify timestamp for Adobe Desktop Service.exe
then the cause of crash is the process named... but exe files don't cause BSOD. Drivers do... if its software anyway,

second one could have been razer drivers since it does mention them

Have you installed any drivers?

Thanks for looking into them. Yes, the gpu drivers from nvidia website and the chipset + lan drivers from the motherboard's website. And yes the razer synapse app for my keyboard.. I dont know why it stopped or temporarely stopped but yesterday and today no bsods anymore and I let the PC powered up all day.

 

[Colif]

what are specs of the PC? the dump file didn't have that info which can mean the BIOS on motherboard is old.

if its working, don't fix it but it does seem odd it just stopped crashing.

 

[DanielMg]

what are specs of the PC? the dump file didn't have that info which can mean the BIOS on motherboard is old.

if its working, don't fix it but it does seem odd it just stopped crashing.

Yes it really is very odd. 3700x, Rtx 3070ti, B450 Gigabyte Aorus, 16 gb corsair vengeance @3200, 256nvme + 2TB HDD.

 

[Colif]

i would still think about a better PSU as that GPU should have a good power source, if nothing else.

 

[DanielMg]

i would still think about a better PSU as that GPU should have a good power source, if nothing else.

Regarding the PSU I started a game and upped the power limit for the gpu in msi afterburner until the gpu had a 340w consumption (normally I think its around 250?so around +100w) to see if the psu can deliver the power and it didnt restart but i left it only for around 5 minutes because at that high wattage it did run hot. To be honest I don't think the PSU was the cause of those Bsods but I agree I should buy a quality one. Maybe update bios also if bsods occur again. If i will get bsods i will start another thread, I think this one can be closed now as there can't be a clear solution since the bsods just stopped occuring without a reason. Thanks for the suggestions.

 

[gardenman]

3 of those dumps are not from a BSOD. They are from a program crash. That's why there is no bugcheck. Only the memory.dmp was from a BSOD.

 

[Colif]

now you tell me