Question Reset problem with Intel Ethernet Network Adapter ?

[AlexMeytin]

hi

I have an issue with my Intel E810-XXV Ethernet Network Adapter.

The issue from the event log:

The network interface "Intel(R) Ethernet Network Adapter E810-XXV-2 #4" has begun resetting. There will be a momentary disruption in network connectivity while the hardware resets. Reason: The network driver detected that its hardware has stopped responding to commands. This network interface has reset 2 time(s) since it was last initialized.

my system is :

OS Name Microsoft Windows 10 IoT Enterprise LTSC

Version 10.0.19044 Build 19044

System Manufacturer Supermicro

System Model Super Server

System Type x64-based PC

SMBIOS Version 3.2

BaseBoard Product X11DPG-QT

BaseBoard Version 1.10A

please help me to solve this issue

thank you

 

[bill001g]

Did you try to contact dell. Does dell have a forum on their site to ask questions.

Was thinking it was strange I didn't recognize the part number but that is a 25gbit card that takes SFP modules. Not real sure if you are going to get someone on this forum that know about it.

If it was a normal nic that message normally means the card has some hardware issue and it is just cheaper to buy a new one. With yours it is such a complex card it is likely something else.

 

[bill001g]

Note was going to close the window I searched the part on and it says there is a lifetime warranty.....but who know the fine print. L