Question The previous system shutdown was unexpected (Event ID 41), never happens when doing something intensive, just when idling, etc.

[GeTr1ggered_Ian]

Hello, I have an issue that's been driving me crazy. The thing is, I never notice it actually happen in person. For some context; Around a month ago I was just booting up VALORANT and went to eat something, and when I came back, my PC shut down/ restarted (I don't remember exactly.) But I shrugged it off and went on.

Then sometimes when I would go back to my computer or after a while after using it I would check my event viewer and find that event id 41 entries were there, around 2 or 3 every day. This is a 1.5 year old pc and I recently replaced the thermal paste. I don't think this is an issue with my PSU, because I never have seen my PC power down or restart whenever the error code says it did. And I can say that it wasn't VALORANT, because I have reinstalled Windows 3 times cleanly.

When I saw these errors, I ran sfc /scannow and it said there were integrity violations on a FRESH, 1 DAY OLD installation. And chkdsk /r /c saw around 54000 errors on my SSD, and I ran chkdsk around 10 times and it still reported errors. I scanned for bad sectors on my SSD using Easeus, Aomei Partition assistant, tested it in Seagate seatools and WD lifeguard and it said it was healthy. I tried to set my SSD to Never power off, that didn't work and even disabled my CPU overclock, and that didn't work.

My PSU is the EVGA 450BR which is enough to power my PC.

Specs:

Xeon E5-2620 v3,
RX 570
2 X 4 GB DDR4.
EVGA 450BR

I ran my RAM through memtest86 for overnight, that was fine. The only thing that I didn't try is disabling fast startup. Thanks.

 

[Alemgiron]

Hi,

Wondering if you ever found a solution to this issues ?

From my understanding it appears that Event viewer is indicating multiple critical events for Kernerl-Power in which it usually indicates a unexpected shutdown/restart, but you haven’t personally seen the system restart while you are operating it.

I currently have a similar issues in which my pc was actually constantly restating multiple time throughout the day and issues appear to happen out of no where.

I reaseated all the cable that connect to the motherboard, issues appears to be solved. However, event viewer still indicates kernel power issues, in which I haven’t personally seen the pc restarting the during the hrs o in which the log was recorded.

I believe that this may be a false kernel power log based on some thread that I have read in which indicates that the issue may be caused by ReadyBoot memory allocation it which it may be set to 20mb. The thread indicated to change it to 128 mb.

As I understand it, Windows has no place left to log the shutdown, thus on next boot Windows doesn't see the correct shutdown in the logfile, and deduces a power issue.

I’ve also disabled fast start up, and made sure all drivers were installed for every hardware connected to my system.

As of right now I am monitoring my system to see if issues persists after those changes.

Keep me posted if this actually help, if you need more information, or if you found a different solution to this issue.