[SOLVED] The ram sticks i added are being hardware reserved.

Apr 15, 2020
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Hello, so as stated in the title, my ram is being hardware reserved. The ram i added is being used but not the original one, so 16gb is being reserved while 8gb is free. I have tried using msconfig and it didnt work, also the bios did not show anything to change. I have the sticks in right and mixing them makes no difference. Specs, 3 sticks of 8gb evo potenza ram 2400 speed mhz, evga nvidia 1060 3gb, ax370m-ds3h gigabyte motherboard, amd ryzen 7 2700x eight core processor, 64 bit operating system, windows 10. proof it is not using all the ram and it is reserving it is in task manager where it says x/8gb and 16gb hardware reserved and in properties it says 24gb(7.5gb usable)
 
Solution
Mixed memory has NO, ZERO, guarantees to work together, not even when it's the exact same part number. If it didn't COME TOGETHER, then having problems with it should never come as a surprise to anybody.

Especially on early Ryzen chipsets. Do you have the MOST recent BIOS version for your motherboard?

Which slots do you have the memory installed in? If two of those sticks came together, then you should have those two sticks installed in the second and fourth slots over from the CPU, and the oddball DIMM installed in the slot between those two, not the one closest to the CPU.

Please read the section titled "Odd man out or Mixed memory" at the following link...
Mixed memory has NO, ZERO, guarantees to work together, not even when it's the exact same part number. If it didn't COME TOGETHER, then having problems with it should never come as a surprise to anybody.

Especially on early Ryzen chipsets. Do you have the MOST recent BIOS version for your motherboard?

Which slots do you have the memory installed in? If two of those sticks came together, then you should have those two sticks installed in the second and fourth slots over from the CPU, and the oddball DIMM installed in the slot between those two, not the one closest to the CPU.

Please read the section titled "Odd man out or Mixed memory" at the following link.


 
Solution