The sound in my game keeps cutting in and out.

[winddanceroz]

Hi all, I have just downloaded the MMORPG Neverwinter onto my new computer, a Lanovo all in one with a i5 2.25 GHz cpu and a nvidia gpu. since i have downloaded the game, the sound keeps cutting in and out at about 1 second intervals. I have tried changing the sound settings in the game and on my computer with no success, i have also updated my gpu drivers. Gameplay is unaffected. My last computer was a teac, with the same cpu and gpu and game ran fine, the problem only started with this computer. Can anyone offer some possible solutions? Thankyou.

 

[ragnar-gd]

Start with looking in your microsoft system logs for unusual and red entries.
Common issues are CPU-bottlenecks (unlikely here, though), driver problems, or defective contacts on your soundcard or -cable.
Otherwise, how much RAM has your machine? Check in Task-manager, if at the sound-drops there is high disk-activity. If at the time of sound-drop-outs there is a spike in disk-activity, while RAM is nearly used up, you would need more RAM. That is unlikey, but i DID see that happen, and only sound was affected, while gameplay rocked on. Test that.

 

[winddanceroz]

Start with looking in your microsoft system logs for unusual and red entries.
Common issues are CPU-bottlenecks (unlikely here, though), driver problems, or defective contacts on your soundcard or -cable.
Otherwise, how much RAM has your machine? Check in Task-manager, if at the sound-drops there is high disk-activity. If at the time of sound-drop-outs there is a spike in disk-activity, while RAM is nearly used up, you would need more RAM. That is unlikey, but i DID see that happen, and only sound was affected, while gameplay rocked on. Test that.

 

[winddanceroz]

Thanks for your answer. System logs are ok. I have 8Gig of ram.the disk activity goes between 0% and 12%, is that enough to suggest a problem?

 

[ragnar-gd]

No, it would really be like close to 100% disk activity, so no indicator for a problem here.
8GM of RAM is enough for Neverwinter, heck, it should run on a pocket calculator... req 2GB Ram, Core 2 Duo...
This more and more closes down to some defective contacts somewhere on the line.
Try if the problem remains when using headphones.
Perhaps lend an USB-headphone, so to rule out the audio-out-contacts of your soundcard.