There is not factory image.. please help?

[Capo__]

I recently tried to reinstall windows 10 to the factory setting on my brand new computer. The resetting proces failed and I had to make a bootable usb. After installing windows 10 again I got directed to "PowerRecover" and I got the option to choose a language. Clicked on next and the said "there is no factory image".
Does anyone knows what to do?

Edit: I'm on a Medion pc

 

[Laptop_Nerd]

Hi,

It may have something to do with the bootable Windows 10 you've created.

Here's a complete guide on how to create a bootable Windows 10 using media creation tools.
http://www.tomshardware.com/faq/id-2745957/create-windows-installation-usb-drive-dvd.html

And here's the complete guide on how to install Windows 10:
http://www.tomshardware.com/faq/id-2569562/install-windows.html