Thermal shutdown occurred hp dv6

shegzy

Reputable
Aug 28, 2014
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4,530
Hello everyone, My hp dv6 physical memory after opening chrome goes up to 56-63% without doing anything on it (just 3-4 tabs open), here is my laptop specs before RAM changing.
Inte(R) Core(TM) i5 CPU M450 @2.40GHz @2.40GHz
4GB (3.8GB usable)
64 bit Operating System
Rating 5.9 windows experience index
ATI Mobility Raedon HD 5650

Yesterday, since the same problem occurred (physical memory boosting up), so i decided to upgrade my ram from 4 gb to 8gb, after upgrading my ram, the laptop works perfectly without any problem until 30 mins time when I was surfing through the internet, I got a black screen and laptop shutdown itself.

I switched it on and got this error message "thermal shutdown occurred........." strangest thing is, MY LAPTOP IS COLD, I MEAN NO HEAT AT ALL., i went on internet and visited this same forum, hp forums as well and i update my bios, change settings on battery processor, clean my laptop vent by blowing it, i even used an external table fan (very powerful cooler) then all seems fine until today when i was watching movie, same thing occurred again.

My specs after RAM changes

Inte(R) Core(TM) i5 CPU M450 @2.40GHz @2.40GHz
8GB (7.8GB usable)
64 bit Operating System
Rating 5.9 windows experience index
ATI Mobility Raedon HD 5650

The only changes I made was the RAM changing to 8GB.
So I did an experience by removing the new 4 gb and running my pc with only 4gb, but laptop still giving me same error despite using vent cooler and table cooler, laptop seems cold but getting this error.