Model: G513QY (Asus ROG Strix G15 Advantage Edition)
Specs: 5900HX, 6800M, 16gb RAM (stock) | Product Page
My laptop drastically thermal throttles but only when it's on a laptop stand (at least, so far). More specifically when the laptop is not laying on the desk and there is open space between the laptop and the surface of the desk, it will thermal throttling within 5 minutes of gaming. I can't find anyone with a similar issue but I'm pretty sure this effects all units of this particular model though my sample size is small. I've observed this behavior on 2 different units of this same model. I returned the first because I actually hadn't realized that it was only throttling while on a laptop stand. I suppose I can't say for sure whether or not the first unit would still throttle if it were used without the laptop stand but in any case my current unit doesn't throttle if it's being used without a laptop stand.
I've tested the laptop both on and off the stand thoroughly at this point. If there is space between the laptop and the desk, it's like clockwork, it will throttle within 5 minutes and when it does, it throttles hard. The CPU and GPU will clock way down, probably by 80-90% which absolutely destroys the framerate for about 2-3 seconds at a time. So the game will suddenly go from buttery smooth to 10fps (just a guess) and then back to buttery smooth. HWiNFO says HTC and PROCHOT EXT are the reasons for throttling. I've watched the CPU and GPU temps closely, there does not appear to be any sort of pattern with the GPU temps but generally the CPU will hit around 96c and then shortly after the system will throttle. The CPU is capable of getting hotter than that though and again, it will not throttle or have issues getting past this temp if not on a laptop stand.
I'm here to hopefully get some more insight as to what is happening and maybe someone here has some idea how I can 'fix' this issue. If not that then maybe someone could give me advice as to whether or not I should keep this laptop. I love this laptop and while the temps are not great, it doesn't throttle while using it without a stand. I suppose the worry is that it will give me problems down the road. Thermal throttling while on a stand, something often used to keep a laptop a little cooler, doesn't exactly instill confidence. I don't have much supporting evidence but my guess is this has something to do with the air intakes and probably the thermal sensor (and software, firmware) that is used to monitor the keyboard or chassis temps. Check the image below to see the internals of the laptop. I've circled what I believe is a thermal sensor.
(img src is from tom's Hardware review of this laptop, Asus ROG Strix G15 Advantage Edition Review: Meet Radeon RX 6800M | Tom's Hardware (tomshardware.com) )
Edit:
Here is the laptop stand:
Amazon.com: Laptop Stand for Desk, SOQOOL Computer Stand Riser for Desk,Ventilated Ergonomic Aluminum Notebook Stand Compatible with MacBook Air Pro Dell XPS HP 11 14 15.6 17.3 Inch Silver Work from Home: Electronics
Here is the cooler used:
Amazon.com: havit RGB Laptop Cooling Pad for 15.6-17 Inch Laptop with 3 Quiet Fans and Touch Control, Pure Metal Panel Portable Cooler (Black+Blue): Computers & Accessories
It WAS thermal throttling on both of them (even when I was not using the back legs on the laptop cooler to elevate the backside higher) but the latest firmware may have fixed this issue. I'm doing tests now.
Edit: Nvm it's throttling still
Specs: 5900HX, 6800M, 16gb RAM (stock) | Product Page
My laptop drastically thermal throttles but only when it's on a laptop stand (at least, so far). More specifically when the laptop is not laying on the desk and there is open space between the laptop and the surface of the desk, it will thermal throttling within 5 minutes of gaming. I can't find anyone with a similar issue but I'm pretty sure this effects all units of this particular model though my sample size is small. I've observed this behavior on 2 different units of this same model. I returned the first because I actually hadn't realized that it was only throttling while on a laptop stand. I suppose I can't say for sure whether or not the first unit would still throttle if it were used without the laptop stand but in any case my current unit doesn't throttle if it's being used without a laptop stand.
I've tested the laptop both on and off the stand thoroughly at this point. If there is space between the laptop and the desk, it's like clockwork, it will throttle within 5 minutes and when it does, it throttles hard. The CPU and GPU will clock way down, probably by 80-90% which absolutely destroys the framerate for about 2-3 seconds at a time. So the game will suddenly go from buttery smooth to 10fps (just a guess) and then back to buttery smooth. HWiNFO says HTC and PROCHOT EXT are the reasons for throttling. I've watched the CPU and GPU temps closely, there does not appear to be any sort of pattern with the GPU temps but generally the CPU will hit around 96c and then shortly after the system will throttle. The CPU is capable of getting hotter than that though and again, it will not throttle or have issues getting past this temp if not on a laptop stand.
Position | Space Between Laptop and Desk | Throttle |
leveled on desk (normal laptop position) | No | No |
laptop on laptop cooling-pad, cooling-pad fans turned off, leveled with desk | Yes | Yes |
laptop on laptop-stand, back of laptop is elevated | Yes | Yes |
laptop on tray that has elevated backside | No (there is no space between laptop and tray) | No |
I'm here to hopefully get some more insight as to what is happening and maybe someone here has some idea how I can 'fix' this issue. If not that then maybe someone could give me advice as to whether or not I should keep this laptop. I love this laptop and while the temps are not great, it doesn't throttle while using it without a stand. I suppose the worry is that it will give me problems down the road. Thermal throttling while on a stand, something often used to keep a laptop a little cooler, doesn't exactly instill confidence. I don't have much supporting evidence but my guess is this has something to do with the air intakes and probably the thermal sensor (and software, firmware) that is used to monitor the keyboard or chassis temps. Check the image below to see the internals of the laptop. I've circled what I believe is a thermal sensor.
(img src is from tom's Hardware review of this laptop, Asus ROG Strix G15 Advantage Edition Review: Meet Radeon RX 6800M | Tom's Hardware (tomshardware.com) )
Edit:
Here is the laptop stand:
Amazon.com: Laptop Stand for Desk, SOQOOL Computer Stand Riser for Desk,Ventilated Ergonomic Aluminum Notebook Stand Compatible with MacBook Air Pro Dell XPS HP 11 14 15.6 17.3 Inch Silver Work from Home: Electronics
Here is the cooler used:
Amazon.com: havit RGB Laptop Cooling Pad for 15.6-17 Inch Laptop with 3 Quiet Fans and Touch Control, Pure Metal Panel Portable Cooler (Black+Blue): Computers & Accessories
It WAS thermal throttling on both of them (even when I was not using the back legs on the laptop cooler to elevate the backside higher) but the latest firmware may have fixed this issue. I'm doing tests now.
Edit: Nvm it's throttling still
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