hi all
thank you in advance for an help.
my grandma is needing a new PC/Laptop, mainly to continue family tree/genealogy research etc,
rumor had it the some of her programs won't run on windows 8/8.1 which is a bummer because she has many paid programs that will go to waste if this is the case.
i recently got a new PC that had windows 8 on it, not long updated to windows 8.1
she has sent me a copy of the cd to test, and to see if i can get it to work.
unfortunately i can't, when i try to load the setup it says
"this app can't run on your PC
to find a version for you computer, check with the software publisher"
now i've checked on the website of the publisher, and they do not offer a compatible version
http://www.macbeth.com.au/digger/support.html
i have tried run as admin, and troubleshooting compatibility, and taking the files off the cd-rom and placing them in various spots on the computer to try and install, but still receive the error
also, when i troubleshoot compatibility, and click test program, it does nothing at all, not even display the error
also my windows 8.1 does not have wow64 or hyper-v, but i do have the program files (x86)
hopefully we can get this sorted
thank you very much
Andy
thank you in advance for an help.
my grandma is needing a new PC/Laptop, mainly to continue family tree/genealogy research etc,
rumor had it the some of her programs won't run on windows 8/8.1 which is a bummer because she has many paid programs that will go to waste if this is the case.
i recently got a new PC that had windows 8 on it, not long updated to windows 8.1
she has sent me a copy of the cd to test, and to see if i can get it to work.
unfortunately i can't, when i try to load the setup it says
"this app can't run on your PC
to find a version for you computer, check with the software publisher"
now i've checked on the website of the publisher, and they do not offer a compatible version
http://www.macbeth.com.au/digger/support.html
i have tried run as admin, and troubleshooting compatibility, and taking the files off the cd-rom and placing them in various spots on the computer to try and install, but still receive the error
also, when i troubleshoot compatibility, and click test program, it does nothing at all, not even display the error
also my windows 8.1 does not have wow64 or hyper-v, but i do have the program files (x86)
hopefully we can get this sorted
thank you very much
Andy